Windows 10: Wife's computer is posessed!

When we power on the PC, it clicks by itself all the desktop icons and types into them. It does this with the mouse disconnected and the track pad off. We cleaned the track pad. Still doing this. Any suggestions on what to do next? Some reboot in safe mode and run some sort of reset?Mark

:)

 

Windows mail app opens for me but not my wife on the same computer?

Hi Max,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As Mail and Calendar app are not accessible for your wife account, I suggest you to log-in with the wife account and try the below steps.

Method 1: I suggest you to run the
Windows Store Apps troubleshooter.

Windows Store Apps Troubleshooter,
troubleshoots problems that may prevent Windows Store Apps from working correctly.

Follow the below steps:

• 
  Press Windows
  key, type troubleshooting and select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click on Windows Store Apps.
  
• 
  Select “Advance” and click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  
  If the issue persists then follow the below method.
  

If the issue still persist then try the below,

Method 2:

You may uninstall the apps which came inbuilt with Windows 10 using Windows PowerShell and reinstall using Windows store. Follow the below steps.

• 
  Press Windows
  key, type Windows PowerShell in the search bar.
  
• 
  Right click on the Windows PowerShell and select Run as administrator.
  
• 
  Enter the below command to reinstall the Mail and Calendar app.
  

• 
  get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage
  

After performing the above steps, install the Mail and Calendar app from the Windows store.

Hope it helps. Kindly update the status of this issue with required information, we will be happy to help you further.

 

How can I get Cortana to ignore my wife's shared calendar?

Hi Lawrence,

I apologize for the delay in response.

I suggest you to follow the steps provided below and check if it helps.

• Open Calendar App.
• In the left pane, uncheck the option for your wife's calendar and check for status.

If the issue still persists, run the SFC (System File Checker) scan by following the steps provided below:

• Right click on Start button and select “Command Prompt (Admin)”.
• Type “sfc /scannow” and press Enter.
• After the scan is complete, type “exit” and press Enter.

For more information about SFC scan, click on the link below:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 - USB recognizes some things, but not my Garmin. Wife's identical computer does. Why

Hi David,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• Do you get any error message?

Try the below methods and check if it helps.

Method 1:

I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter.

• 
  Type Troubleshooting in the Search box and hit enter.
  
• 
  Click on View all on the left side panel.
  
• 
  Select Hardware & Devices.
  
• 
  Follow the on-screen instruction to run the troubleshooter.
  

Method 2:

I would suggest you to uninstall and reinstall USB controllers
and check. Please follow these steps:

a. Press Windows + R keys, type devmgmt.msc
in run window and press Enter.

b. In device manager, expand "Universal Serial Bus Controllers".

c. Right click a device under "Universal Serial Bus Controllers" and click
uninstall.

d. Perform same step for other devices. When completed, restart the computer.

All USB controllers will reinstall automatically.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.