Windows 10: Wifi adaptor not working code 10 after upgrading to windows 23H2

Today itself I upgraded to 23H2 version of windows after that my laptop automatically shutdown and after I boot it on then I am not getting the wifi working correctly the device manager saying that Realtek wifi 6 pcle adaptor is on code 10

:)

 

Cannot install Windows 10 due to wifi adaptor

Hi Nigel,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• Did you get any error message or code when the installation failed?
• How did you come over the conclusion that you wifi was the once causing the above issue?

As per the information that you have provided, it seems that you Wifi Adaptor is causing a problem while installing the new Windows 10.

As you are connected to the internet via Wifi, I would suggest that you remove the connectivity via this device and connect to the internet directly via your Ethernet cable and check if you are able to install Windows 10.

On the occasion that you are able to install the new OS, you can update to the latest driver for your Wifi adaptor so that it will work with Windows 10.

Hope this helps

 

Loss of WiFi after upgrading to Windows 10 from 7

Hi Anderson,



Thank you for posting your query in Microsoft Community and we appreciate your interest in Windows 10.

I can understand, how frustrating it can be, when things don’t work as expected.

We apologize for the inconvenience caused.

I'd be glad to help you.

Please answer the query, mentioned below:

• Do you receive any error code or error message?

I would suggest you to follow these methods below to fix your issue.

Method 1:




You may update the WiFi Network Adaptors driver from Device Manager manually and check, if this helps.

•Press (Windows key + X) and click on “Device Manager”.

•Expand “Network Adaptors”.

•Right click on the 'Network Adaptors' and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.

If the issue still persists, follow the Method 2.

Method 2:


Uninstall and reinstall the WiFi Network Adaptors driver and check, if it works. Refer to the following steps to uninstall the
WiFi Network Adaptors driver from the Device Manager.

a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand “Network Adaptors driver” in the Device Manager Window.

c. Right-click on the “Network Adaptors driver” and click on “uninstall".

d. Restart the computer and check, if it works.

If the issue still persists, follow the Method 3.

Method 3:

I would also suggest you to reinstall the latest WiFi Network Adaptors driver in compatibility mode and check, if it works.

Follow these steps to install the WiFi Network Adaptors driver in compatibility mode.

1. Download the latest WiFi Network Adaptors driver from the manufacturer’s website.

2. Right-click on the setup file and click on "Properties".

3. Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode” and select previous Operating System from the drop down.

4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this information helps you. Kindly post back with the updated issue for further assistance.

Thank you.

 

Cannot install Windows 10 due to wifi adaptor

Hi Nigel,

Thank you for posting your response.

As you have stated that your computer is stuck in the splash screen after the first boot, I would suggest that you power down your computer and then restart the system and check. To do so follow the steps below.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

if you roll back to the previous Window, you can also try to install the latest drivers for your wifi adaptor and check if it helps you proceed with the installation. The above issue that you are facing is due to the wifi adaptor, and I recommend that
you contact the manufacturer of the device that is Broadcom to check for compatibility.

Hope this helps