Windows 10: Wifi Connection Issues in Public Locations

I recently upgraded my HP to windows 10. I was able to get the Internet Explorer to reinstall and I have internet accessability when working from home. But when I try to work remotely, I am unable to connect to a public wifi? Please advice or help.

Thank you

:)

 

Can't connect to certain public WiFi.

Hi,

To better assist you with the public WiFi connection issue, please answer the following questions:

• Which Windows version is currently running on your phone?
• Are you able to connect your phone to other public WiFi hotspot?
• What troubleshooting steps have you tried so far?

Regards.

 

Public Wifi connected, no internet access

Hi Sam,

As you are unable to access the public Wi-Fi on your laptop, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• What is the complete error message/ error code of this issue?
• Were you able to connect to any other Wi-Fi connection from your laptop?

This issue might have occurred due to network adapter driver issues and network services. Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• 
  Press Windows key, click on
  Settings from the left pane.
  
• 
  Click on Network & Internet.
  
• 
  Under Airplane mode turn it off and check.
  

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• 
  Press Windows + X keys from the keyboard, click on
  Device Manager.
  
• 
  Expand Network Adapter.
  
• 
  Right click on adapter driver, click on Properties.
  
• 
  Click on Driver tab and Enable the driver.
  

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• 
  Click on Start; in the start search type
  Troubleshooter and hit Enter.
  
• 
  In the left pane, click on View all.
  
• 
  Click on Network Adapter Troubleshooter.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing the public Wi-Fi for further assistance.

Thank you.

 

Cannot Connect to Public WiFi

I have a brand new Asus 2in1 running on Windows 10. When I first got it, I was able to access public WIFI at our public library and a few of the University campuses where I work.

Shortly after we installed Microsoft 2013 products. Since then I am unable to access public WiFI. I don't know if this is related or a coincidence.

I was able to access all of the 3 WIFIs before. They still show up as connected, but when I open up MicoSoft Edge and try to search or access a website, the response is "You're not connected". Troubleshooting doesn't resolve the issue. The message is , the
"WiFi doesn't have a valid IP Configuration". These WiFi's are trusted, but I can't seem to get around this issue.

When I go to the list of available WIFI connections the are labeled "Can't Share".

I am able to connect to my home wireless (usually) without a problem.

Thanks for your help.,