Windows 10: Wifi disappears and when reset causes a bsod

Sometimes, for no particular reason, my wifi button on the laptop seems to disappear entirely. As in, when you press the button in the bottom left corner that shows the sound and brightness sliders and etc, the wifi option isnt there. It also disappears in the settings, as well.Whenever this happens, a reset fixes it, but recently ive noticed that a bsod tends to happen and it says that its a driver power state failure. I checked bluescreen view and it says its caused by ntoskrnl.exe, but searching online tells me that it might just be a default thing that bluescreen viewer does, and the fixes

:)

 

What causes a Physical Memory Dump?

The cause is listed on the blue screen, when booting press F8 and select the option that says "don't reset on BSOD's", not sure what it's called.

 

Wifi Extender causing BSOD?

I am really glad to hear it, Raymond.

Had you also tried to Upgrade BIOS or Reset BIOS? The reason I ask is that resetting CMOS is the same thing but usually done when you cannot access the BIOS Settings.

If you had already Reset or Upgraded BIOS and that didn't work, but resetting the CMOS did, then we'd need to include that in the steps for Wifi disappearing.

 

installing / resetting wifi adapter causing BSOD

my initial problem was a BSOD caused by a known issue with a recent windows update (KB5021233) and after trying multiple suggested solutions i ended up reinstalling windows

during the installation i was met with another BSOD which forced it to restart which lead to an error message upon booting which read:

“The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click ‘OK’ to restart the computer, and then restart the installation”

after that it was stuck in a loop but this had happened to me once before so i then used a regedit work around to complete the installation

this time however when i got into windows and tried to uninstall and reinstall the WiFi adapter driver i got another BSOD

Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL

What failed: Qcamain10x64.sys

i have tried installing the latest drivers and uninstalling / reinstalling the WiFi driver in safe mode and troubleshooting to reset network adapters but i ultimately end up with the same error either right after installation or upon rebooting into windows after uninstalling

my laptop is a Dell Inspiron 3780

my WiFi adapter is a Qualcomm QCA9377

my Windows version is Windows 10 Home 21H2

my OS build is 19044.1288

my feature pack is 120.2212.3920.0

what can i do to fix this?