Windows 10: Wifi driver missing and other issues

My wifi driver isn’t appearing in my device manager and isn’t in hidden devices, my Bluetooth driver says nothing is connected when I checked and everything seems good, and my computer won’t read usb devices except my mouse dongleI am so confused and I need help! Thanks guys!Max

:)

 

Display driver issues

Hi Bob,

Thank you for posting the query on Microsoft Community.

I highly appreciate your efforts and time.

• What is the make and model of the computer?
• Did you make any changes prior to this issue?
• What and all steps have you tried so far?

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided below and check if it helps.

Restart the computer a few times and check for Windows Updates.

In the Search box on the taskbar, enter Windows Update, select Windows Update. On the Windows Update page, select Check for updates.

Then try to update the display drivers.

How to update drivers: http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Hp Envy Driver missing

Hi Mohsin,

• Are you referring the missing driver as the High Definition Audio device
  with a yellow mark in the screenshot?

This issue could have happened due to corrupted driver files. Let's try reinstalling the driver and check if the driver can be recovered. Follow the below steps to re-install the driver.

• As you are already on the device manager, right-click on High Definition Audio device, and select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

If the issue still persist, I suggest you to run the hardware troubleshooter and check if the issue is resolved. Follow the below steps to run the Hardware troubleshooter;

• Type troubleshooting in the search tool.
• Click on Troubleshooting tab.
  
• Click on view all option on the upper left corner.
  
• Select the Hardware and
  Device options from the list.
• Click Next to run the Hardware
  and Device Troubleshooter.
  

Let us know if you need further assistance, we will be glad to help you.

 

Missing WiFi tab

Hey Dhavelyn!

Here are answers to your questions.

• Do you remember making any software or hardware related changes to your device and router before this issue happened?

No, I didn't made any hardware changes nor did I installed any software.

• Were you able to connect to your other devices aside from the laptop?

Yes

• Are you getting any sort of error messages? If so, can you tell us these errors.

No, I am not getting any error messages.

• To make sure we haven't missed on anything, can you specify to us the troubleshooting steps that you have tried to resolve the issue?

I just did the Network Troubleshooting which shows no error but gives a message to 'Plug an Ethernet cable' (as only Ethernet is left under network connections tab).

I also tried uninstalling Wifi driver under device manager but there was no Wifi driver (Intel dualband 3160-AC). Then I downloaded the wifi driver but while installing it gives a message that 'This installation could not be made'. (I made sure that
the driver was compatible before installing)

I hope this information helps.

Thank you.

Update: When I turned ON my laptop today, I found that the WiFi came back under Network Connections but was disabled. So, I enabled it and then my WiFi was working fine. But when again I switched ON my laptop after few hours, the WiFi tab was missing.
I don't know how did this happened now and not before during previous startups of my system.