Windows 10: Wifi is showing no internet but the same wifi is working on my smartphone

I don't understand what is wrong I connected to the router but the status is "no internet" although I use the same wifi on my smartphone and it's working perfectly....

:)

 

New computer setup wifi not working

I am trying to set up a new Lenovo IdeaCentre A540 Series all-in-one running Windows 10 Home. When it was walking through the initial setup, it detected several nearby WiFi networks. I had a problem getting the mouse connected and was not able to set the WiFi network. It was turned off and back on and then, upon getting back to that step, did not detect any WiFi. In Network and Internet settings it has no WiFi adapter listed and no WiFi options anywhere. I did make sure network discovery was turned on and I checked in Device Manager that the network adapter was enabled, but it doesn’t show up anywhere but in Device Manager.

Under Network Properties, it does list WiFi and says “Qualcomm Atheros QCA9377 Wireless Network Adapter”, status not present and connectivity disconnected. Under Device Manager I don’t see that adapter, it shows “Realtek PCle GbE Family Controller”, which appears to be the Ethernet adapter maybe? and a variety of WAN Miniports.

I’ve pretty much maxed out my knowledge here and I can’t find this exact issue when I search, so any advice would be much appreciated. Trying to help my stepdad set up to work from home during the pandemic...

- - - Updated - - -

Welp, now it's working. I realized I could show hidden devices in Device Manager, so I found the wireless adapter there. It was showing as not connected, so I shut down and dragged everything to another room and connected an ethernet cable, whereupon the wireless adapter started working perfectly. Maybe it was turning it off and back on the third time that worked, who knows...

 

Dongle is working properly but showing no internet

Hi Monica,

Just to clarify, are you using a WiFi dongle to connect to the internet instead of the built in WiFi adapter of your device? Or are you using a desktop PC and is the WiFi dongle to connect to the internet? For now, what we can suggest is to follow all of
the recommended troubleshooting steps on this article to resolve the issue. Be sure to click
Show all to see all of the instructions. Please follow all of the recommended so we could troubleshoot further.

If the issue would still persist after doing all of the steps, please answer these questions:

• What is the make and model of your device?
• Were there any updates/changes to your device prior to the issue happening?

We'll be waiting for your updates.

 

WIFI Works, Ethernet won't

Fart

Brandon,

I don't know what I mean. YES ON WIF i can connect to the internet, but you cannot connect to anthing plugged into the same WIFI ROUTER with CAT5 Cable ethernet. My MacBook Pro has WIFI and ehternet, ethernet wont work, but wifi will. My Dell does not have wifi, and I cannot connect to the network or internet at all. As I mentioned, I changed the WIFI Router about a week ago, problem solved, for 3-4 days, now ethernet to the new router does not work again.