Windows 10: Wifi network adaptor keeps dropping in windows 11 on my Microsoft surface 3

I am having issues with the wifi network adapter dropping. Through Geek Squad and my Xfinity cable company I have had them check, run and update everthing. Even reinstalling the adapter. Still have issues with dropping. Please help.

:)

 

Surface 3 connection to WiFi network

I am attempting to sign into a known wifi network that requires a user name and password (which I have). My name and password work on all my devices BUT the surface 3. Once I input the username and password, the screen boots me to the bottom of the list
and asks for the name and password 3+ times before it tells me I cannot connect to the network. Any thoughts or recommendations on how to get into this network? The Surface 3 works beautifully at my home on my home wifi, which is only password encrypted

Thank you

 

wifi keeps dropping after reconnecting manually on surface pro 3


Hi,

Something strange is happening to my surface pro 3 running windows 10 Pro 64bit. At first, I was trying to surf on the net and received something like server connections timed out. I then checked on my wifi status by hovering my mouse over the wifi icon at the system tray and it said "internet access". This is usually a good sign. But still unable to load any external pages on the firefox browser.

I then had to run the diagnosis over the wifi network and the wifi came back alive. By the way, by disconnecting and reconnecting the wifi wouldn't fix the internet connection issue.

after 3 minutes or so, the internet was down again. I had to run diagnosis over the wifi network and it worked again.

After this, I tried to check to see if there was any updates that I need to install. I found that it's in the middle of downloading "upgrade to windows 10 pro, version 1511, 10586". This is the latest major upgrade from Microsoft.

By now, I kinda got tired of running diagnosis on the wifi network. I got to hook it up with the ethernet wire connection. Now, I can access the Internet and the windows update started downloading without any interruption. But I can't rely on the ethernet cable for the stable internet connection.

My question is would this wifi dropout issue be caused by this windows update download. Or are there any tweaks that you may suggest I should try?

By the way, I have also disabled Hyper-V on this machine.

Any help would be greatly appreciated.

Cheers

 

Windows 11 keeps dropping wifi

Hi Kevin,

I'm going to take this a step further and tell you that mine is not just dropping the connection, it's dropping the whole device. When the WiFi disconnects on my laptop, the adapter disappears from the networks page and the device disappears from the device manager. I re-installed the driver and got it to come back for about a day. I then did a soft re-install of Windows 11 and it stayed connected for about 4 hours. At this point I'm just going back to Win 10 until Microsoft fixes its software.