Windows 10: wifi printer will not connect to pc

new hp envy 6100e series wifi printer will not connect to hp computer.

:)

 

My PC with Windows 10 will not connect with my Wifi Brother Printer (which is on and connected properly).

Hello,

We'll need more information to assist you better regarding your WiFi printer not connecting to your computer. Kindly answer these questions:

• Have you tried connecting your WiFi printer to your computer via USB cable?
• What changes have been made prior to this?
• What troubleshooting steps have you tried so far?

Thanks.

 

Printer will not connect to wifi network.

The printer was working fine until one day a WiFi Thermostat was installed. Since that day, if I attempt to get the printer to connect, it

disconnects the computer's WiFi and the printer connects and prints with the apps. If I re-enable the computer WiFi, the printer goes offline.

On the Internet Access popup (from the task bar), the printer is listed with the word "Open" and a warning about "People might be able to see data sent over this network".

It seems like a setup error but none of the troubleshooters are any help and neither is the printer setup options. Can you offer any suggestions?

regards,

andrew

 

connecting laptop to Office jet G55 printer

Hi Luisa,

To help you with your concern regarding the printer, let me suggest you to contact the manufacturer for the steps on how to connect your printer to your computer. Please follow the steps on how to contact the manufacturer:

• The name of the OEM + “contact information”
• The name of the OEM + “PC support”

Regards.