Windows 10: Wifi Range and Connection Issue after 10-9-2020 Update

Hello everyone


Hoping to get some help.

I have an HP Spectre x360 Convertible 13-at0XX laptop with a Intel Dual Band Wifeless-AC 8265 Wifi Adapter

I am running WIndows 10 Home


All was going fine until 10/10/20 when I installed

1 a "Feature Update for Windows KB4671756",

2 KB4576478 2020-09 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 2004 for x64.

and

3 KB4577266: Security Update for Microsoft Windows

After this, the WiFi adapter sees my home network with a very weak signal, even next to the router.

I live in an urban area, and usually there are a dozen other Wifi SSIDs visible, but now I can only see mine and my next-door neighbor's.


I have checked the following

1. Have reset the router and upgraded the firmware. Have also confirmed that no other device in the home is having WIfi issues

2. I plugged in a USB Wifi Adapter and using this, the network seems to have full strength and I can see all the networks in my neighborhood as before, which makes me think this is not a problem with on the ISP or the router end at all, or with the User Profile for that individual network


I have tried to guided by common sense and also by https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues

1. Update the network adapter's driver there are none new available

2. refresh and renew the network adapter and flush the DNS using CMD

3. Disable and Re-enable the network adapter

4. Uninstall the network adapter along with the driver and restart

5. Restart WLAN Autoconfig service

6. Uninstall one update at a time except the security update which could not be uninstalled

7. Restore to the latest available restore point which I think was just before the updates


Hoping someone on this forum might have something else to try other than the above steps - I collected the above steps from the numerous threads on this topic, so hoping that someone here can point me to another idea


Or is this likely to be a hardware issue, and is there any way to tell for sure?


Thanks!

:)

 

connection Issue with WiFi

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties as the Wi-Fi connection on your PC drops. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)

• What is the make and model of the PC?
  

• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to refer the steps as mentioned in this article and check:
Fix network connection issues in Windows 10



If the issue persists, then refer the steps as mentioned in these article:
Fix Wi-Fi connection issues in Windows



Also, we would suggest you to update the Wi-Fi driver from Device Manager. Please refer this article to update the driver:
Update drivers in Windows 10



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

no internet via wifi range extender

Ran troubleshooting and did it lists what exactly was missing, if it works using the routers wifi without the extender then i would believe you found the issue being the extender since it has been intermittent in the past. Been issues here with WiFi extenders, doubt the Windows update caused it.

 

Wifi No Connectivity Issues

Hi Evan,

We'll definitely help you with the issue you're experiencing with your WiFi connection in Windows 10.

Please provide the answers to the following for us to be able to learn more about your concern:

• Have you tried refreshing your WiFi modem and still got the same result?
  
• Are all your drivers up-to-date? If not yet, you can follow the steps found on this
  link on how to update your drivers in Windows 10.
  

Meanwhile, you can check this link for guidelines on how to repair network connection issues in Windows
10.

Also, can you try uninstalling the WiFi adapter, then restart the computer? This will automatically reinstall the driver.

Let us know what happens after the above mentioned troubleshooting steps.

Regards.