Windows 10: Wifi settings disappear after I lose internet connection

Discus and support Wifi settings disappear after I lose internet connection in Windows 10 Gaming to solve the problem; I've had an issue the past few days when any time I lose my Wifi connection on my laptop because my internet went down, then the Wifi section... Discussion in 'Windows 10 Gaming' started by Jessica Stromlid, Oct 29, 2022.

  1. Wifi settings disappear after I lose internet connection


    I've had an issue the past few days when any time I lose my Wifi connection on my laptop because my internet went down, then the Wifi section disappears from the Network & Internet Connections Settings entirely. So when the internet is back up I can't reconnect on my laptop. A reboot fixes whatever the issue is and it just automatically connects to the Wifi again. Any ideas what could be causing this?I have an HP laptop running Windows 11 Home. I just bought this laptop a couple of months ago. 11th Gen IntelR CoreTM i7-1165G7 @ 2.80GHz. 16GB RAM. I don't know what other specs you mi

    :)
     
    Jessica Stromlid, Oct 29, 2022
    #1
  2. AndreTen Win User

    Randomly losing internet connection on a wifi network

    Is that ipv4 pool for DHCP? I usually set fixed IP addresses outside dynamic pool (so above .64 in your case)

    Other solutions: like Superfly suggested, new wifi adapter (USB solutions in your case), and found one old HP thread... uninstalling HP hotkeys worked for someone - looks like app was messing with physical key...)
     
    AndreTen, Oct 29, 2022
    #2
  3. mynit Win User
    Randomly losing internet connection on a wifi network

    The router is a Sagemcom B-Box 3 running the ISP's software. It does not have user-accessible logs but I can see what devices are currently connected. When the computer loses internet access, it still shows in the list of connected devices, as I would expect.

    The available IPv4 pool is 192.168.1.2-63 and I statically assigned 192.168.1.63 for that last test.

    The computer is an HP Elitebook 8460P with a Broadcom BCM43XX wifi adapter. The driver is the latest version.
     
    mynit, Oct 29, 2022
    #3
  4. mynit Win User

    Wifi settings disappear after I lose internet connection

    Randomly losing internet connection on a wifi network

    Hello forum,

    Here's a strange wifi problem that I have with my computer: about every 5-20 minutes it loses access to the internet. I can still reach the local network. After disconnecting from the wifi network and reconnecting, I can reach the internet again for a couple of minutes.

    DHCP is on auto, except that DNS set to a fixed address, another local machine. DNS does not seem to be the issue though. I cannot ping external IP addresses either.

    The routing setup seems fine. I have compared the output of `route /print` when connected to the internet vs. when the connection is lost. They are identical and look correct. Same for `ipconfig`.

    Other machines on the network do not have this problem, and this machine does not have it on other networks.

    What could be the cause?
     
    mynit, Oct 29, 2022
    #4
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Wifi settings disappear after I lose internet connection

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