Windows 10: WiFi turning off when using computer

I can use the internet on my phone with no problems but whenever i connect my HP laptop to the internet, the Wi-Fi stops working and no devices including the computer can access the internet until i turn the laptop off. Please help!

:)

 

WiFi refuses to turn on

Hello,

A quick question before we proceed:

Is your computer airplane mode is turn on?

I suggest you to go to the follow the below step and check if you’re able to toggle the Airplane mode:

• 
  Go to settings and click on Network & Internet.
  
• 
  Go to airplane mode and toggle.
  

I also suggest you to check if the function key for Wi-Fi works or not. Kindly
Refer to your computer manual to check which function key do so.

Reply with the necessary information to help you further.

 

Turn of push notice 'action required Wifi' Lumia 950

Hi, Kittyvan H.

Thank you for posting on Microsoft Community.

Turn WiFi search off, when you don’t need it, by taping on WiFi quick action button or by managing your
WiFi notification by following these steps:

• Slide your finger downwards on the screen.
• Press All settings.
• Press Network & wireless.
• Press WiFi. and then select Wi-Fi Sense.
• Turn on/off "Connect to suggested open hotspots".
• Uncheck "Show a notification banner when action is needed from me".

Let us know if it works.

 

WiFi won't turn on

Hi Joel,

As you are facing issues with turning on the Wi-Fi on your device, do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your computer?
• Have you made any changes to the operating system prior to this issue?
• Have you turned on Airplane mode on your computer?

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to check if the Airplane mode is turned on. If so turn it off and check.

• Press Windows key, click on Settings
  from the left pane.
• Click on Network & Internet.
• Under Airplane mode turn it off and check.

Step 2: I suggest you to check if
Network Adapter is enabled in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand Network Adapter.
• Right click on adapter driver, click on Properties.
• Click on Driver tab and Enable the driver.

Step 3: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Hope it helps. Try the troubleshooting steps and get back to us with an updated status of accessing Wi-Fi for further assistance.

Thank you.