Windows 10: Will Downloaded Movies from MicroSoft play on different PCs?

Bought and downloaded a movie from MS. Plays fine on original PC. Copied movie to an external SSD via a USB port. Movie on the external SSD plays fine using Movies & TV. Moved SSD to a different PC and no app can play it. Movies & TV app asks to confirm my email address and then I get an error code 0xc3360321. Are these movies limited to play ONLY on the original PC? Can I not play these movies on my other PCs?

:)

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Windows 10 DVD player will not play DVD movies on 3 different PCs. Why??

Upgraded 3 different PCs from win7 to win10. On each, the DVD drive will read file disks but none will play DVD movies; get "error, movie cannot be decoded". VLC plays the movies normal on all of these DVD drives. Any suggestions?

 

Microsoft store movie rentals downloaded to PC, not playing 5.1 surround sound





The only audio option settings I seemed to find for the Movies & TV app were in the player while a movie is playing. Doesn't seem to be any other way to select between different audio settings like stereo or 5.1 surround. But why are the only audio options
all (both in the above case) just showing "untitled" in the Windows 10 Movie & TV app while playing rented store movies anyway?

I've rented quite a few HD movies from the store the other day, and all showed as having Dolby 5.1 audio, such as Ex Machina, Pixels, Jurassic World! The above screen shot is while Ex Machina was playing in the app, but other supposed 5.1 audio movies had
shown the same two confusing "untitled" audio options. Though one option does seem to increase the loudness of the stereo sound coming out the front two speakers, it doesn't matter which of the two options I select, the movies still play in simple stereo out
the front two speakers, and never in 5.1 surround sound.

All the movies have been downloaded in full to my PC for play.

I have my PC connected to my Sony receiver via the analog multi-in, which accepts my PC ASUS M5A97 motherboard's Realtek rear audio output through 3 TRS dual channel audio connectors. When 5.1 audio is selected from the Realtek audio manager, those plugs
output front right/left speakers on one wire, rear left/right speakers on a second wire, and center/sub speakers on the third.

My 5.1 audio works perfectly hooked up this way within the Realtek's audio manager during testing, and my Sony receiver correctly plays the 5.1 test signals. The Windows 10 Netflix app also plays 5.1 surround sound to the receiver on movies listed with it,
as well as the Leawo Blu-ray software player I have installed plays my Blu-ray DVDs with perfect 5.1 surround sound working too. Not any issues with all the other software playing 5.1 audio, therefore I see no reason why I would even want to accept and try
the typical suggested fix, such as uninstall/re-install audio drivers. as a trouble shooting step either.

Seems there is still something wrong going on with the Movies & TV app itself and the mp4 movie files for it to be listing multiple audio options as simply "untitled" in the player. Kind of extremely disappointing to rent great movies such as Jurassic World,
and not get the full effect being able to hear the surround sound working!!!

So has any issue been recognized and acknowledged by Microsoft with their Movies & TV app player and PC 5.1 surround sound, and is there a fix now or in the works?

If I can't get 5.1 surround on movies, I'm certainly not going to waste money renting from the Microsoft store, I'd rather wait until the movie is on Netflix or just rent a RedBox Blu-ray so I can actually hear the movie in 5.1 surround sound like they were
meant to be heard and enjoyed.

Regards,

~ Craig ~