Windows 10: Will resetting my Windows 11 system solve the Bluetooth/Wifi driver problems?

A few months ago I bought an ASUS ROG laptop and some weeks after, I started facing issues in which the Bluetooth/WIFI option would just disconnect and disappear from the taskbar. In order to reconnect my Bluetooth device, I have to restart my system multiple times. My system and drivers are up to date. I also went to the ASUS official website and reinstalled the drivers but the problem still persists.

:)

 

Wifi and Bluetooth Drivers

I just downloaded Windows 11 from Windows 10, im having three driver issues.

I already went through all the troubleshooting steps. Including going to the manufacturers website and downloading the drivers straight from their website on to my PC, upgrading from windows 10 to 11 did not fix the issue either

Synaptics UWP (Touch ID), Wifi 6 AX201 network adapter (The only reason I have wifi now is because im using an external wifi adapter) and a USB device driver issue. Bluetooth is also not showing up in my device manager, I have already tried troubleshooting that as well.

This afternoon, bluetooth and wifi were both working and then both suddenly stopped. I tried manually downloading and reinstalling drivers to no avail, as well as using the troubleshooter etc. Uninstalling them as well, I even downloaded Windows 11.

Im starting to think its a hardware problem.

 

When will the wifi connectivity problems be solved?

Hi Wabbles and welcome to Tenforums.

I've got 4 systems connecting via wireless; all adapters are different makes; all have zero issues, and two of them are old (wireless-G only). Most every issue I have seen with wireless connections has been driver-related. (Or, impending router failure.) I would suggest identifying your adapter model/make, and searching for different drivers that you can try out. And, sometimes an older driver works better than a newer one (just had this issue on a system I was working on yesterday). Also, verify you have these same connection issues when connecting to different routers, just to rule that out.

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.