Windows 10: Win 10 administrator account missing after abrupt powerdown

Discus and support Win 10 administrator account missing after abrupt powerdown in Windows 10 Installation and Upgrade to solve the problem; Hi,Regretably,Due to an abrupt shutdown while intalling win 10 updates i cannot enter on any accountsi get the message do you not see the accounts?The... Discussion in 'Windows 10 Installation and Upgrade' started by ioan a., Jan 23, 2025.

  1. ioan a. Win User

    Win 10 administrator account missing after abrupt powerdown


    Hi,Regretably,Due to an abrupt shutdown while intalling win 10 updates i cannot enter on any accountsi get the message do you not see the accounts?The cmd prompt is also unaivalable .The only option who helped is to boot from From a usb win 10 i can see only one restore pointWin 10 administrator account missing after abrupt powerdown :eek:racle virtual boxI clik next and after a few seconds errorThe computer was not propertly shut down error 0x800703f1 There is no option to get out of the boot loopI tried the cmd command and the user is there with the informationAlso very strange i cannot see the conputer nameCommands like sfc dism scannow online give er

    :)
     
    ioan a., Jan 23, 2025
    #1
  2. John Zab Win User

    windows 10 administrator account disappeared

    Hi,

    To further isolate the issue regarding with the missing admin account, kindly give us details on the following:

    • Which steps have you tried previously?
    • The admin account you lost, was it a Microsoft account or local account?
    In the meantime, you can enable the built-in Administrator account on your PC by trying these steps:

    • Press Windows + X then select Run.
    • Type net user administrator / active:yes.
    • Close the Command Prompt (Admin).
    • The built-in administrator account will now be available to sign-into.
    We look forward to your response.
     
    John Zab, Jan 23, 2025
    #2
  3. angus Win User
    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Jan 23, 2025
    #3
  4. jimbobs Win User

    Win 10 administrator account missing after abrupt powerdown

    Administrator level User

    Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

    Can anybody suggest next steps in resolving this?
     
    jimbobs, Jan 23, 2025
    #4
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Win 10 administrator account missing after abrupt powerdown

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