Windows 10: Win 10 app store not connecting to Internet when in Private mode

Discus and support Win 10 app store not connecting to Internet when in Private mode in Windows 10 Software and Apps to solve the problem; Yesterday (10/02/2018) I installed the October Feature update for Windows 10, version 1809. Now the Microsoft Store says I'm not connected to the... Discussion in 'Windows 10 Software and Apps' started by Diane1277, Oct 3, 2018.

  1. Diane1277 Win User

    Win 10 app store not connecting to Internet when in Private mode


    Yesterday (10/02/2018) I installed the October Feature update for Windows 10, version 1809. Now the Microsoft Store says I'm not connected to the Internet (when in Private mode). When I switch the connection to Public, then the Store connects; however, I prefer the Private setting when I'm home. I haven't changed anything; the Store was connecting while in Private mode prior to this update. Is there anything I can do on my end?

    :)
     
    Diane1277, Oct 3, 2018
    #1

  2. Apps from Windows store 10 do not connect to internet

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you able to connect to internet and browse?
    • Is this issue specific to Windows Store apps?
    • Are you facing this issue in Local account or Microsoft account?
    Let's try the below Steps and check if it helps to resolve the issue.

    Step 1: If installed from the Windows store try to run a
    Windows Store app troubleshooter
    and check.

    Refer:
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps


    If the issue doesn’t resolve then try next step.

    Step 2: Run inbuilt Internet connection troubleshooter
    and Network Adapter troubleshooter

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Connection troubleshooter
    • Also run the Network Adapter troubleshooter and check if the issue resolves.
    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Oct 3, 2018
    #2
  3. Brink Win User
    Microsoft’s Edge browser may be storing private browsing data


    Read more: Microsoft's Edge browser may be storing private browsing data | The Verge
     
    Brink, Oct 3, 2018
    #3
  4. Win 10 app store not connecting to Internet when in Private mode

    After upgrading to Windows 10, Windows Store apps will not connect to internet with error: 0x80072EFD

    Hi Thomas,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know if you are using wired internet connection/ wireless internet connection?

    If you are using Wi-Fi connection, I suggest you to switch to wired connection (Connected the internet cable to your device) and check if it helps.

    Step 1: As this issue persists with the Windows Store apps, I suggest you to run Windows Store apps troubleshooter and check if it helps.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.


    • Type Troubleshooting in the search next to start on the desktop.

    • Click on View All on left side and select
      Windows Store Apps.

    • Select Advance and click on
      Run as Administrator
      .

    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Also, refer to the below link to perform
    Troubleshooter for Windows 10 apps

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Step 2: I suggest you to check with the system Date, time and Time zone
    is set correct.

    Follow the steps to set the date and time:

    • Type “Date and Time” in the search bar.
    • Click Change date and time button.
    • Click Apply and Ok to save the date and time.
    Note: Click on the Time Zone tab to check the Time Zone.

    Also, refer to: Why can't I get online?

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.
     
    Deepika Gowda, Oct 3, 2018
    #4
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Win 10 app store not connecting to Internet when in Private mode

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  10. Microsoft Store not connecting to Internet when in Private mode

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    Microsoft Store not connecting to Internet when in Private mode: Yesterday (10/02/2018) I installed the October Feature update for Windows 10, version 1809. Now I can't access Microsoft Store when I have Internet setting on Private mode. I changed it to Public, and it connected. I prefer using Private when I'm home and I would...

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