Windows 10: Win 10 crashed or locked me out....

My new HP desktop with win 10 and all updates Dec 2020 crashed or shutdown. It would "self diagnose", but not do anything more...nothing. Went round and round in that mode. I sent it in and hp replaced win 10 but I lost all my personal info and files. Does hp have that, or is it hidden somewhere now for me to find and use.....I really need all that information.

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

all games crash!

ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.

 

Win 10 lock-up problem

Hi,

Thank you for posting your reply.

I suggest you to perform a Startup Repair by following the steps below and check if it helps.

• In the Lock screen, press/hold the shift key and click on power icon>restart.
• Click on Troubleshoot>Advanced Options>Startup Repair and follow the prompts to start the Startup Repair.

Hope the information is helpful. Keep us posted on the status for further assistance regarding the issue.