Windows 10: Win 10 freezing after resseting. Please help!!!

My laptop was running a bit slow so I wanted to reset it. I chose to keep my files, it took a couple of hours to complete and when it was done it just showed a black screen. I waited a bit but it did nothing. So I pressed the power button to restart it. Next I was able to move my cursor, still showing a black screen, but then it just froze again. I repeated it but nothing worked. Any help would be appreciated,Thanks and regards.

:)

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.

 

Win 10 CU (not FCU) stutters and freezes a lot with various operations

I get momentary freezes and stuttering with a range of Windows menu operations. *sarc These are the ones that are top of mind but I'm sure there are others. Win 10 Pro 64, up to date on patches.

• Xing out a FireFox tab
• Click on FILE menu (drop down is delayed)
• FILE > Print (printer list or print menu is delayed)
• Selecting a higher level on the file path in the SAVE menu
• Search menu at bottom of Windows
• Typing in many situations.

Any suggestions? Or this this a known problem in Win 10? I've had this problem for some time, but lately it has gotten me really PO'ed.*Confused

 

Freezes Win 10

I bought a Win 10 Home in Dec 2016. Had a bit of trouble replacing my XP version. Got help from Microsoft. Win 10 now on PC but every now and again just freezes. Have to reboot. Annoying! Have tried a number of the suggestions but nothing seems to work.
What now.