Windows 10: Win 10 laptop blue screen when connect to device through thunderbolt 3

Hi guys


My laptops tried 2 laptops turn to be blue screen when I connect device using thunderbolt 3. Screenshot is attached. Any ideas?



Thanks

:)

 

Thunderbolt 3 USB Devices, Device Mgr and Thunderbolt Drivers

One topic that may be helpful to thunderbolt 3 users on Win 10. For various reasons you can have thunderbolt 3 usb - c port hardware installed on your win 10 box and may not see thunderbolt 3 drivers present in the device mgr. One reason for this is
the thunderbolt drivers are not installed. If the hardware is recognized by the bios and the thunderbolt driver is not installed you should see a device called the base system device. Installing the correct thunderbolt driver will then replace the base system
device with the thunderbolt controller device.

 

Windows 10 Update 1709 Blue Screens with Thunderbolt SSDs.

Hello. I am currently running Windows 10 version 1703 on an 2013 Apple 27" iMac via Bootcamp. I have an external Thunderbolt SSD connected. This works very well. However, Windows keeps trying to update to version 1709. When this happens, the computer
blue screens with a MACHINE_CHECK_EXCEPTION. I have isolated this issue to the external Thunderbolt device. If I unplug the Thunderbolt, the update completes successfully. But when I plug the Thunderbolt devices back in, Windows will no longer boot, again
blue screening with the MACHINE_CHECK_EXCEPTION.

I have to disconnect the Thunderbolt drive to get Windows to boot, then roll back the install to 1703 for the computer to be usable again with the Thunderbolt device.

Any suggestions?

 

Thunderbolt 3 USB Devices, Device Mgr and Thunderbolt Drivers

As a follow on to this topic, I have seen an installed and working a Thunderbolt 3 controller device,(visible in the Device Manager) disappear from the Device Manager after a Windows 10 update. This puzzled me quite a bit and I have 4 servers with Thunderbolt
3 USB C devices and they have all had this take place at one time or another.

As a hunch, I cleared the BIOS (to clear the NVRAM variables), restarted the computer and then the Thunderbolt 3 devices were again seen and working in the Device Manager. (It had nothing to do with Thunderbolt 3 docks being attached during the update and/or
being attached or not during system/hardware restart).

The 'fix' was to clear the NVRAM in the BIOS. I leave it to you to guess why this might matter.