Windows 10: Win 10 Mail App setup/configuration issue

Win 10 x64 V1903 b18362.1082 + upgrade to .2004

(Background: Windows Live Mail got corrupted by the recent 2004 upgrade since fixed with help of this board).

As an option though, I looked at using the Win 10 Mail App instead and thats what my question is about.

I understand that if you have signed into your MS account (or is it your outlook email account) then Win 10 Mail remembers the email address and sets it up by default in the Win 10 email app.

Thats created an issue because it fails to receive any email through that account and I cannot check / change the configuration details eg. to use IMAP

I cannot remove that account, nor can I open the config and change it via manage option.

When I add a new account configured as IMAP then it works as expected but, then I have two email accounts and have to select which account I want to send from etc. etc.

Is it possible to reset the Win 10 Email App so I can start from scratch and just add the one account via advanced setup like I used to be able to.?

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Unable to configure account on mail app.

Hi,

I appreciate if you could answer few questions to narrow down to the issue.

• 
  Are you referring to the mail app?
  
• 
  Did you install any third party security application?
  
• 
  Did you try installing all the pending updates?
  
• 
  Have you set up proxy?
  
• 
  Which mail are you trying to configure?
  

This issue may arise to corruptions in windows components or due to the corruptions in account. We will assist you to resolve the issue.

As an initial troubleshooting step, I suggest you to download and install any pending updates that needs to be installed on the computer through Windows update and check if it helps to resolve the issue.

If the issue still persists, run the app troubleshooter.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

I would also like to check if the issue is account specific. I suggest you to create a new account and check if the issue persists in new account.

http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Hope the information helps in resolving the issue related to the mail configuration. Please do let us know if you need further assistance. We will be glad to assist you.

Thank you.