Windows 10: Win 10 & Mouse (2nd posting)

My original post was marked solved in error. It concerned how to program the extra buttons provided on my Microsoft 5000 mouse.

TC had been helping me. At first I was given a link to the mouse manual. It turns out that that manual was for a "Bluetooth notebook mouse". I have no idea what a notebook mouse is but mine is not Bluetooth.

TC then gave me a link to download a software control center you can download from them to help with the setup and programming of the buttons.
*Arrowhttps://go.microsoft.com/fwlink/?linkid=849755

When trying to run this control center I get the error message that "this app does not support a 64-bit system" (it is an older mouse).

Surely there must be a way around this.

Help again, please... Bob

:)

 

Win 10 Post-download issues

Hi Hassan,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to run the update troubleshooter by following the steps below and check if it helps:

• Type “Troubleshooting” in search box and press Enter.
• Click on “View All” option on top left pane.
• Select “Windows Update” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Reset mouse settings in Windows 10?

Hi Daniel,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to follow the steps below and check if it helps.

• Navigate to Start>Settings>Devices.
• Click on Mouse and Touchpad.
• In the right pane, click on Additional Mouse Settings.
• Under Pointer tab, Click on Use Default.
• Click on Apply and OK.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.