Windows 10: WIn 10 photo app suddenly hanging and not showing pictures.

Win 10 photo app suddenly hanging and not showing pictures. Sometimes work and sometimes dont, shows black screen. New desktop, no updates today. Causes error 1002. Help please.

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:)

 

Why do my photos show up in the microsoft app but not in my pictures folder?

Hi Cindy,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in photo app settings.



To assist you better, please provided us the information below:

• When you say that "microsoft app", are you referring to photos app?
• Have you made any changes to the computer prior to the issue?

I suggest you to follow the steps below to check the source file for photos app and also copy the picture from external device.



Step 1: I recommend you check the source file settings in the photos app settings and check if it helps.

1. Click on Search bar.

2. Then type "Photos" without the quotes in the search bar and click on it.

3. Click on Settings on the bottom left corner of the Photos app.

4. Then check if under Sources, pictures directory is present or not.



Step 2: I suggest you to directly copy and paste the picture from the external device into the computer.

Please get back to us with an update on issue displaying pictures imported in the photos app into picture folder, we will be happy to help.



Thank you.

 

Windows 10 Photos App: Missing / Not Showing All Pictures

Hi Jim,

It's possible that some missing or corrupted system files are affecting the performance of the Photos app. As initial troubleshooting, run the

Windows apps troubleshooter.

Additionally, we suggest performing a clean boot to find out if this behavior is caused by a third-party
program. This will load Windows with minimal drivers and programs, preventing software conflicts from occurring. If the Photos app shows the missing pictures and folders in a clean boot environment, check the section How to determine what is causing
the problem by performing a clean boot for what to do next.

Note: To return your computer back to normal, check the section How to reset the computer to start normally after clean boot troubleshooting.

We'd also recommend creating a new user profile to check if this is caused by a corrupted user profile. You may find the steps for doing that through this link.

Furthermore, check if resetting the Photos app solves the problem by following these steps:

• Click Start.
• Go to Settings.
• Click System.
• Click Apps & Features.
• Choose Photos from the list.
• Click Advanced options.
• Click Reset twice.
• Restart your computer.

Let us know if the Photos app shows the missing pictures after following these steps.

 

Photo thumbnail picture

Hi

File Explorer>Pictures>Open Pictures.

If Your Photos come up as just a List and don't show up as Thumbnails, look at the Two Small Icons at the Bottom Right of the Screen and 'Toggle' between them.

The first one gives you a List View and the other one gives you a Thumbnail View.

Or you could Click: View at the Top of the Screen and then you Can not only see your Photos as Thumbnails but you can also choose the Size.