Windows 10: Win 10 Pro + Failure in Setting up Windows Hello Face

Make and model: Dell Inspiron 15 7000Win 10 ProSomething happened that I was unable to log-in via facial recognition. I removed the face profile to start anew. When I try to setup a new facial profile, the screen is stuck at Make sure your face is centered in the frame. I see the IR camera on and I see my face on the screen but there is no frame to center my face. I tried removing the drivers and updating them to no avail. Any help is appreciated.

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windows hello face problem...

List of Windows Hello supported Dell Laptops:

 

Windows Hello Face - Searching For Face When Not Set Up

Hello,

I have Windows Hello set up for PIN and fingerprint. I do not have it set up for face yet everytime I open my laptop my camera and IR sensors turn on and begin searching for my face. It eventually says that I need a PIN to set up Windows Hello but I already have a PIN?? If anyone knows how to stop this happening everytime on the lock screen it would be helpful as it is quite annoying.