Windows 10: Win 10 reset factory error

how to fix a reset factory error.. please need some advice...my laptop is restart always after the logo sign appear
thnx for ur help..^_^

:)

 

Upgrade from Windows 8.1 to Windows 10 pro.

Original Title: Factory reset win 10 pro

I was using win 10 pro.

Unfortunately,i factory resetmy pc as it was slow.

My pc now runs on pre installed win 8.1 os.

Now can't I get back my win 10 pro.

 

Unable to upgrade to W10,

The reset will install all the HP software as it was from the factory, so no pure Win 7 . I first had to restore / downgrade to Win 7 and then used the F11 key for the factory reset. If the Win 10 upgrade is not complete you can back though it will take
some time to clean up. The Windows and HP updates after the factory reset took hours so be prepared if you choose to do so.

 

Welcome to the TenForums @wajsx123.

What is the make model of laptop? What logo are you seeing, Windows 10 or a manufacture's logo? If manufacture then it should say which key initiates along the bottom. F11 is one suspect, yours maybe different.

Have you backed your data up? If not proceed with caution, some factory resets can be quite aggressive and will delete everything.

It sounds like laptop is in a booting loop, it restarts appears normal, gets to a certain point and restarts again. Is this what is happening? Do you have boot media (cd or USB Key) that you can use to boot from? When your laptop restarts several times do you get another screen that lets you choose advance startup methods?