Windows 10: Win 10 stopped playng videos

My Win 10 v1903 has stoppe displaying media videos. " because one of the following protocols rtsp"

:)

 

Stop Win 10 install

Hi Bryon,

Thank you for using Windows 10.

• Let us know are you referring to Update list when you say "Win 10 mailing list"?

Meanwhile, I suggest you to Run the Deployment Image Servicing and Management (DISM) tool which fixes the Windows corruption error if there are any. Follow the steps:

• 
  Press Windows+X.
  
• 
  Click on Command Prompt (Admin).
  
• 
  Type the command DISM.exe /Online /Cleanup-image /Restorehealth
  and hit Enter.
  

Hope it helps. Let us know if you need further assistance and we'll be glad to assist you further.

 

100% disk usage when watching 4k videos.

I suggest you to take a trace with WPR (it's a built in tool in Windows 10). And we can see exactly what's causing your video's glitches. Here is the steps;

• Open a command line as an Administrator;
• Type this command "wpr -start generalprofile -start CPU -start gpu -start video"; this will start trace recording.
• While recording the trace, try to work on your system (launch a video) for 1 or 2 minutes max.
• Then type this command to stop trace recording "wpr -stop C:\Temp\MyTrace.etl". Make sure the folder where you record the trace exist.
• Compress the resulting file ( VeryImportant)
• Share it through TransferNow or any other file sharing platform.

I'll analyze your trace file and give you a feedback.

See you

 

Trouble with Sound on videos stopping?

Hi,

There are several factors that may cause this issue. To narrow down the concern, we’d like to ask a few questions.

• When did you start experiencing the issue?
• Have you made any changes prior to this concern?
• Are you getting an error message when the video stop playing?
• Have you tried to clear cached and delete cookies?

For now, we suggest that you follow the troubleshooting steps provided in this article:
Fix sound problems.