Windows 10: Win 10 Surface Pro 3 not connected to internet when wire is plugged in

I am having this issue with a Surface Pro 3 on a dock, that when it is plugged in to a certain port it doesn't recognize the internet connection. If I take the surface to a different port and plug it in it works, if I get a different surface and plug it in to the port I am working with it works. Its only when the surface I am working with is plugged into that specific port, that it doesn't work. I need this surface plugged into this port, I can't plug it in anywhere else.


I have tried updating drivers, changing the dock, and also plugging in a USB to Ethernet adapter to bypass the dock. Nothing has worked. I also can't just get a different Surface because I don't have another surface with Win 10 on it. I need to have this Surface connected to this port but it will not work.


Any Ideas? *Biggrin

:)

 

Surface Pro 3 with Win 10 when connected Dual display, can't see the login screen, it is seen on a single display.

Original title: Surface Pro 3 with Win 10 and Dual Monitor

I have Surface Pro 3 . I have Win 10. When connected to dual display - userid and password fields do not show. When only Surface 3 screen is running , then fields show. This happens on boot up and lock screen. I need to remove second screen cable and
then field shows on surface screen. Any idea how to get dual screen to show fields.

 

Surface Pro 3 with Win 10 when connected Dual display, can't see the login screen, it is seen on a single display.

Hello,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused with Windows 10.


I suggest you to try updating the Display Adapter drivers and check if it works for you.

Follow the steps to update the Display driver:

1. Press Windows Key + X key and click Device Manager.

2. Expand ‘Display Adapters’.

3. Right-click on the Display Adapter listed and click on ‘Update Driver Software’.

4. Select the option to automatically search for the updated driver software.

5. Restart the computer after its updated and verify.

Reference:

You may please refer to the below article on how to connect Surface pro 3 to a monitor and check if it helps.

https://www.microsoft.com/surface/e...ce-to-a-tv-display-or-projector?os=windows-10

Problems connecting Surface Pro 3 to multiple monitors with USB after latest updates


Hope the information helps. Do reply if you need further assistance.

Thank you.

 

Does anyone have anyone have and idea on what is going on with this Surface?