Windows 10: Win 10 upgrade: ignore bluetooth device with incompatible driver?

Hi,i am upgrading this somewhat older PC with win 8.1 to win 10.However the upgrade, after several hours of hard work and being busy :-, then fails saying the the driver for the realtek bluetooth device is not ready for Win 10.I would be happy to ignore this error and continue the upgrade. So: is it possible to deactivate or ignore this bluetooth device and continue the upgrade?

:)

 

Can't detect Bluetooth devices on Win 10

Hi Zhenyi,

I realize the inconvenience you are experiencing with Bluetooth issue. I will certainly help you.

This issue might occur if the Bluetooth service is turned off, or due to missing or incompatible Bluetooth Adapter driver or incorrect Bluetooth settings.

I suggest you to refer the below Microsoft article on "Fix connections to Bluetooth audio devices and wireless displays" and try the mentioned troubleshooting steps and see if this helps in resolving the issue.

https://support.microsoft.com/en-us...bluetooth-audio-devices-and-wireless-displays

If the issue still persists, try the below steps and see if this helps.

I suggest you to install the latest Bluetooth driver from the computer manufacturer website.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Write to us, if you need further assistance.

Thank You.

 

IVT Bluetooth incompatible

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I will definitely assist you, as per your query.

Based on your description, I would recommend you to uninstall the Bluetooth driver before you upgrade to Windows 10. Once you upgraded to Windows 10 install the Bluetooth driver form computer manufacturer and install it in compatibility mode. Follow
the below steps.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Expand “Bluetooth device”.
  
• 
  Right click on the Bluetooth device and select
  un-install.
  
• 
  Once uninstall is done, restart the computer.
  

Now, I would recommend you to upgrade to Windows 10. Once you are on windows 10 download the updated Bluetooth driver from manufacturer website and install it in compatibility mode and let us know the status. Follow the below steps:

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Note: Make sure you provide the correct model number while downloading Bluetooth driver.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.