Windows 10: Win 10 uses the wrong channels when I play 5.1 media

Discus and support Win 10 uses the wrong channels when I play 5.1 media in Windows 10 Ask Insider to solve the problem; Whenever I try to play a video file with 5.1 sound - currently I'm testing using an AAC 48kHz 5.1 encoded stream in a matroska container, but I have... Discussion in 'Windows 10 Ask Insider' started by /u/Zazcallabah, Apr 16, 2020.

  1. Win 10 uses the wrong channels when I play 5.1 media


    Whenever I try to play a video file with 5.1 sound - currently I'm testing using an AAC 48kHz 5.1 encoded stream in a matroska container, but I have the issue with other codecs as well and I'm guessing it applies to all 5.1 streams - it plays the rear channels through my 2.0 (laptop) speakers. I hear no dialogue. This happens in both vlc and mpc-hc, so I definitely think win10 is the culprit.

    Going into the sound control panel > selecting the speaker audio device > opening speaker properties > spatial sound, and clicking "restore defaults" will solve the problem temporarily, but something resets the issue at regular intervals.

    I've tried to figure out what causes the problem without success. The following is a list of stuff that doesn't cause the issue:

    • Putting the computer into sleep mode.
    • Restarting the computer
    • Muting the audio device.
    • Playing other 5.1 audio streams
    • playing 2.0 audio streams
    • Using remote desktop to connect to another computer and using the audio device.
    • Connecting a portable bluetooth speaker
    • Using the laptop headphone jack.

    Can anyone help me find a way to solve this that doesnt include me opening the sound properties every day? Any hints on what is causing the problem to reappear is also welcome.

    submitted by /u/Zazcallabah
    [link] [comments]

    :)
     
    /u/Zazcallabah, Apr 16, 2020
    #1
  2. Bree Win User

    Remove Play with Windows Media Player Context Menu in Windows 10  


    Choose Default Apps in Windows 10 Windows 10 Apps Features Tutorials

    Step 1. Open with > choose another app

    Win 10 uses the wrong channels when I play 5.1 media [​IMG]


    Step 2, click More apps


    Win 10 uses the wrong channels when I play 5.1 media [​IMG]


    Step 3. scroll down to the bottom of the list to find Look for another app on this PC


    Win 10 uses the wrong channels when I play 5.1 media [​IMG]


    Step 4. browse and find Windows Media Player wmplayer.exe then click Open


    Win 10 uses the wrong channels when I play 5.1 media [​IMG]
     
  3. Bluetooth and Windows 10 Media Player don't play as well as they use to.

    Hi William,

    Thank you for posting your query in Microsoft Community.

    We understand how you feel about the situation. We're sorry for the trouble.

    I would suggest you to follow the below methods.

    Method: 1

    I suggest you to check the status of Bluetooth in device manager.

    Check Device Manager.

    • Press Windows + X, click on Device Manager.
    • Check for any exclamation marks in there.
    Method: 2

    Run Hardware and Device troubleshooter.

    • Press Windows + X, Select control panel.
    • From the search list, click on troubleshooting
    • On the left pane, click on view all.
    • From the list click on hardware and devices troubleshooter.
    • Follow on screen instructions to complete the troubleshooting.
    Method: 3

    Also suggested you to perform Windows media DVD troubleshooter.

    If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
    for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet. Steps to run Windows Media Player Settings troubleshooter are as follows:

    a. Press Windows key + X and select
    Control Panel.

    b. In the search box, type troubleshooter, and then click
    Troubleshooting.

    c. Click View all, and then click
    Windows Media DVD.



    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

    Thank you.
     
    Mohammed AliAli, Apr 16, 2020
    #3
  4. Win 10 uses the wrong channels when I play 5.1 media

    something Wrong with window media player, it does not ripping no music

    Hi Joseph,

    Provide us additional information to assist you better with this issue:

    • Are you referring to the Windows Media Playback?
    • What exactly happens when you try to rip music?
    • Have you made any changes to the operating system prior to this issue?

    Let us try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Windows Media Player DVD troubleshooter, if not yet deployed.

    Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

    Steps:

    • Press Windows key, type troubleshooting
      and select it.
    • Click on View all in the left pane.
    • Click onWindows Media Player DVD and follow the onscreen instructions.

    Step 2: I recommend you to install all the pending updates on your device and check if it helps.

    Steps:

    • Connect to the internet.
    • Press Windows key and type updates.
    • Click on Check for updates.
    • Under Windows Updates, click on Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Reply to the post with an updated status of ripping the DVD for further assistance.

    Thank you.
     
    Deepika Gowda, Apr 16, 2020
    #4
Thema:

Win 10 uses the wrong channels when I play 5.1 media

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