Windows 10: Win 10 Will Not Install

Hello to all. When I try to install Windows Ten over 8.1 on my Dell Xps 8500 it gets stuck at the welcome back screen.
After I go back to 8.1 I get a small box that shows.

0XC1900101-0x40019
This installation failed in the Second_Boot phase with an error during OOBE operation.

:)

 

Program will not install in WIN 10 (not compatable), but installed in WIN 8.1?

Hello!

Are you Sure That The Program Supports Windows 10?

 

Program will not install in WIN 10 (not compatable), but installed in WIN 8.1?

I replied to your message, but you never replied to my reply????

 

Did you upgrade to 8.1? If so, is there a Windows.old folder in the root of C:? If yes, delete (or rename) it. I know I had install failures twice when a Windows.old folder was already there.

You can delete it via Disk Cleanup or via CCleaner.

 

No Windows old folder. I deleted that long time ago. What is strange is that I was using Windows 10 up until a couple of days ago. Had an iPhone crisis and had to go back to 8.1.

 

Was this system updated from Win7 to Win8 or did Win8 come pre-installed?

See if these steps help. Many of these steps might require a good amount of time to complete - consider it maintenance downtime.

• Reset Windows Components: How do I reset Windows Update components?
  
  
• Run Windows Troubleshooter: Fix Microsoft Windows Update Issues
  
  
• Run the System File checker, See OPTION TWO To Run SFC /SCANNOW Command in Windows 8 in:
  SFC /SCANNOW Command - Run in Windows 8
  
  
• Run Deployment Imaging and Servicing Management (DISM) to check and repair the Windows Component Store.
  See OPTION ONE To Run "DISM /Cleanup-Image" tool in an Elevated Command Prompt in:
  DISM - Fixing Component Store Corruption in Windows 8
  
  
• Manually run Windows Update and look in the Optional offers - install any hardware updates (Silverlight and Bing updates are ok to skip or hide).
  
  
• Disconnect all external devices except the Monitor, Keyboard, and mouse - use wired devices if you have them over wireless devices.
  
  
• Disable hibernation: Hibernate - Enable or Disable - Windows 7 Help Forums
  
  
• Prepare for a Clean Startup:
  See PART ONE How to Perform a Clean Boot in: Troubleshoot Problem with Clean Boot in Windows 8
  
  To save time and restarts, wait until after you schedule a boot time Check Disk in the next step to restart the machine
  
  
• Right click Command Prompt, select Run as Administrator... (run with elevated privileges)
  The examples below use C: as the drive letter that will be used to install Widows.
  If you are installing to a different volume, change the letter accordingly.
  *** are comments, not commands
  
  Execute the following commands:
  
  Defrag C: /x *** defrag free space
  Defrag C: /u /v *** defrag files and folders
  
  Chkdsk /f C:
  *** if you are prompted to run Check Disk at the next boot - answer yes and restart your machine. The disk will be checked for errors - it might take a while, let it finish and post if there were any errors.
  
• Determine if the BIOS is up-to-date, Dell XPS 8500 support: This package provides the BIOS Update on Dell XPS 8500 / Vostro 470 running the following Windows Operating Systems: Windows and DOS.
  Fixes: Modify HDD information shown in setup.
  Version: Version A12, A12
  Category: BIOS
  Release date: 29 Oct 2013
  Last Updated: 31 Oct 2013
  Importance: Recommended