Windows 10: Win 10, Windows Problem Reporting & Explorer Freezing every night

Just dropping in to thread, but in googling there appears to be a GeneStor and a GeneStore.

Can I ask what you use for AV. Have you scanned with a product like malwarebytes from malwarebytes.com?

Ken

 

Up until now I've just been using Windows' built in tools.

I just downloaded Malware Bytes and ran a full scan. It didn't find any serious threats, it just quartened a few random leftover files that "could" be threats.. most of which are from a driver scan and update software that I recently downloaded, tried, and deleted when I thought originally this main issue could be caused by an outdated driver.

I quickly Googled GeneStor and didn't find much info, but it seems to be related to some kind of driver. But not clear which one.

 

Cool, so a quick update.

This issue was happening every day at exactly 01:07 AM. Since I disabled Windows Error Reporting.. so 01:07 AM has come and gone.. and my laptop didn't freeze, so that's good news!

Now I'm only wondering two things..

1. Is there still an underlying error somewhere that was causing Windows Error Reporting to open?

2. Will having Windows Error Reporting disabled hurt anything?

Thanks for any help, ideas, or input. Otherwise, I will mark this as solved.

 

I told you why you got that Information Event 1001 based on the information you posted and how to get rid of it, but you ignored it. *Smile

I also get it, for me, it doesn't cause issue, and can get rid of it at will (all I have to do is enable Location, but I rather keep that setting disabled)





Bo

 

By using Windows Error Reporting, Windows can send descriptions of problems on your computer to Microsoft and look for steps you can take to solve them. Windows Error Reporting is enabled by default.


If you choose to send generic information automatically about a problem, Microsoft will send back either the most current solution or use the information to start working on a solution.

Tell you the true i never come cross where Windows Error Reporting help me figure out problem with Windows OS but maybe it work for others.

When you disable Windows Error Reporting service you just don't send Microsoft error logs and you will not receive solution to error if there is one.

GeneStor.sys is part of GenesysLogic GeneStor and developed by GenesysLogic according to the GeneStor.sys version information.

Can you check Device Manager for any missing device driver.