Windows 10: Win 11 and still cannot see phone in file explorer

Discus and support Win 11 and still cannot see phone in file explorer in Windows 10 Gaming to solve the problem; I recently upgrade from Win 10 to Win 11 hoping that it would be easier to move music files to my phone. I still cannot find my phone in File Explorer... Discussion in 'Windows 10 Gaming' started by ML Dudas, Jun 18, 2023.

  1. ML Dudas Win User

    Win 11 and still cannot see phone in file explorer


    I recently upgrade from Win 10 to Win 11 hoping that it would be easier to move music files to my phone. I still cannot find my phone in File Explorer whether by bluetooth or using USB cable. It used to be easy before Win 10. I have followed all of the suggestions I could find online. There is a sound when I plug it in using a cable. It shows under Device Manager and Disk managment but these programs don't help with the end result.Please help with something that should be simple.

    :)
     
    ML Dudas, Jun 18, 2023
    #1
  2. Geethu B Win User

    unable to drag and drop files into website on Internet Explorer 11

    Hi Cristy,

    Thank you for contacting Microsoft Community. I understand that you are unable to drag and drop files into website on Internet Explorer 11.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Internet Explorer settings.

    • Some browser add-ons.
    Try the steps listed here:

    Method 1:

    I suggest you to disable add-ons and check if it helps.

    Manage add-ons in Internet Explorer 11 - Microsoft Support

    Method 2:

    If the issue persists, I suggest you to reset Internet Explorer settings and check if it helps.

    Change or reset Internet Explorer settings

    Change or reset Internet Explorer settings - Microsoft Support

    Disclaimer: Reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons
    in the future, they must be reinstalled.

    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.
     
    Geethu B, Jun 18, 2023
    #2
  3. Win 11 File Explorer tabs not opening

    Hello. I'm Douglas, here to help you with this.

    For this situation, I recommend that you test the steps in the order they are listed below:

    1. Install Windows Updates

    File Explorer tabs are only available on computers running Windows 11 22H2 or later. So your first step is to determine which version of Windows your computer is running. If your system is running an older version, use the following steps to update to the latest version.

    Step 1: Click the Windows button on the taskbar to open the Start menu and click the gear icon to launch the Settings app.

    Step 2: Click on the Windows Update option on the left sidebar and click on the Check for Updates button on the top right corner.

    After updating Windows to the latest version, File Explorer tabs will appear.

    2. Restart the Windows Explorer process

    Windows Explorer is a system process that manages the graphical user interface (GUI) for File Explorer. If this process is not running correctly, File Explorer may not display the tabs on your computer. Most of the time, you can fix problems with the Windows Explorer process simply by restarting it. Here are the steps for the same.

    Step 1: Press Ctrl + Shift + Esc keys on your keyboard to open Task Manager.

    Step 2: On the Processes tab, find the Windows Explorer process. Right-click and select Restart.

    Your taskbar will disappear for a few seconds and reappear. After that, open File Explorer on your PC and check if you can access the tabs.

    3. Clear File Explorer history

    Windows File Explorer keeps a record of your previous activities and searches to better serve you. If Windows is having trouble accessing this data for some reason, File Explorer may malfunction. You can try clearing the existing File Explorer history and see if that helps.

    Step 1: Click the Windows Search icon on the taskbar, type file explorer options and press Enter.

    Step 2: On the General tab, click on the Clear button next to Clear File Explorer History.

    4. Run the System Maintenance Troubleshooter

    Your Windows computer runs the System Maintenance Troubleshooter regularly to clean up unused files, desktop shortcuts, and perform other maintenance tasks. This tool can help fix any irregularities with File Explorer and restore missing tabs. See how to run it.

    Step 1: Press Windows keys + S to open Windows Search, type control panel and press Enter.

    Step 2: In the Control Panel window, use the drop-down menu in the upper-right corner to select Large Icons. Then click on the Troubleshooting menu in the list of icons.

    Step 3: In the System and Security section, select the Perform maintenance tasks option.

    Step 4: Click Next and follow the on-screen instructions to run the troubleshooter. After that, check if the problem persists.

    5. Check for corrupted system files

    Another reason File Explorer may not show tabs is if some of the system files on your PC are corrupt or missing. SFC (System File Checker) and DISM (Deployment Image Servicing and Management) are two Windows tools that can help detect and repair any damaged system files. See how to run them.

    Step 1: Right-click the Windows icon to open the Power User menu and select Terminal (Admin) from the list.

    Step 2: Select Yes when the User Account Control (UAC) prompt appears.

    Step 3: In the console, type the following command and press Enter.

    SFC/scannow

    After the scan completes, you will see a message indicating whether or not you found any errors. You will also receive instructions for correcting the error if there is a problem.

    Then run the DISM (Deployment Image Servicing and Management) scan by typing the following commands and pressing Enter after each one:

    DISM/Online/Cleanup-Image/CheckHealth

    DISM/Online/Cleanup-Image/ScanHealth

    DISM/Online/Cleanup-Image/RestoreHealth

    Note that DISM can connect to Windows servers to download system files if needed. So make sure you have an active internet connection.

    Restart your PC after the scan completes and check if File Explorer shows tabs.

    I hope this information helps you, post the results again, I'm available.

    Thanks.
     
    Douglas L. Rodrigues, Jun 18, 2023
    #3
  4. Arun B J Win User

    Win 11 and still cannot see phone in file explorer

    internet explore 11 on my laptop (win 10) is crashing and unable to restore

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue.

    Follow these steps to run Internet Explorer Performance troubleshooter.


    • Press Windows key + W and type
      troubleshooting.

    • Select Troubleshooting.

    • Select View all on the top left corner.

    • Run Internet Explorer Performance troubleshooter.


    I would also suggest you to refer to the following article and follow the steps given except resetting Internet Explorer. It has various steps to resolve the issue related to Internet Explorer performance.

    What to do when Internet Explorer stops working.

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jun 18, 2023
    #4
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Win 11 and still cannot see phone in file explorer

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