Windows 10: Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED

Discus and support Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi,my Lenovo Thinkpad E15 Gen 3 AMD crashes frequently with Dockingstations connected to it. I updated the firmware of the Dock, Windows and the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by joachim fassmann, Nov 24, 2023.

  1. Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED


    Hi,my Lenovo Thinkpad E15 Gen 3 AMD crashes frequently with Dockingstations connected to it. I updated the firmware of the Dock, Windows and the Drivers according to Lenovo Vantage. I changed several supported Dockingstations and after a while, the system just crashes and leaves a BSD.The Debug files show the KMODE Exception error, but i cant really figure which driver might be responsible for this. I guess that its a Dock-Error, since the machine runs smoothly without any dock - but thats less of a solution. Thanks in advance for any help to figure this.************* Preparing the environme

    :)
     
    joachim fassmann, Nov 24, 2023
    #1

  2. How to distinguish USB 3.2 gen 2 (10Gb/s) and gen 2*2 (20Gb/s) by c# code?

    We have a device and a new PC both support USB 3.2 gen 2*2, the transfer speed is about 1GB per second, it's faster than USB 3.2 gen 2.

    I want to know how to distinguish it with USB 3.2 Gen 2, the difference is Gen 2 use single lane, and Gen 2*2 use double lane.

    But how to get the lane number?

    I checked the device property via USBTreeViewer, but there is no property to indicate the difference.

    Any one can give some tips? Thanks very much.

    C# is better, C++ code is also OK.
     
    Xiaokang Shi, Nov 24, 2023
    #2
  3. Sam3000 Win User
    Why is my USB 3.1 gen 2 adapter (USB C Female to USB A Male) causing bottlenecking?

    I recently picked up an SSD and enclosure with a built in USB Cable. CrystalDiskMark shows a >500MB/s read speed and >400MB/s write speed with a direct USB C connection to a USB 3.1 gen 2 port, so all good here.

    But I also picked up these adaptors from amazon.co.uk to ensure I could connect the drive to more common USB type A ports. These adapters noted that they could handle the 10Gbit speeds of USB 3.1 gen 2, although they do note that when this is the case the "other side" (Type A side) runs at USB 2 speeds. Out of a lack of options I decided to give them a go nonetheless and the claim is true. But it's not as simple as saying "these must really just be USB 2 adaptors with a blue finish".

    When using the adapter to connect the drive to a front panel USB 3.1 gen 1 port connected to the USB 3 motherboard header, the speeds are ~300MB/s and 400MB/s read and write respectively. So the adapter can handle high throughput but just can't when used in gen 1 or 2 ports on the IO panel of the motherboard itself. Maybe this is a motherboard issue...

    Edit: Just verified this across 2 Desktop systems:

    • Rear Motherboard IO (USB 3.1 gen 1 and gen 2) with adapter: ~40BM/s
      R/W
    • Rear Motherboard USB C with no adapter ~500MB/s R and ~400MB/s W
      (full speed)
    • Front panel IO connected to motherboard USB 3 header (gen 1) with
      adapter ~200MB/s R ~400MB/s W

    What am I missing here? I have found only one adapter available that clearly states it has 10Gbit ports at either end but it's pricey so any alternative suggestions are welcome. Notably, it has a significant rectangle shape at the USB C side, maybe this is part of the explanation...? See below:


    Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED Z1QHv.jpg
     
    Sam3000, Nov 24, 2023
    #3
  4. Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED

    Intune and USB-C

    We have USB-C dockingstation and when we add the portable to intune, the dockingstation works in half. Has anyone had this problem?
     
    DiogoSousa999, Nov 24, 2023
    #4
Thema:

Win 11 crashes lenovo laptop with dockingstation usb-c gen 2 KMODE_EXCEPTION_NOT_HANDLED

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