Windows 10: Win Defender wont get rid of malware

Discus and support Win Defender wont get rid of malware in Windows 10 BSOD Crashes and Debugging to solve the problem; Cant remove a file that ius at severe risk of potential malware. Is that the protection of malware?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by marcol klempa, Jan 13, 2024.

  1. MARCOL KLEMPA
    marcol klempa Win User

    Win Defender wont get rid of malware


    Cant remove a file that ius at severe risk of potential malware. Is that the protection of malware?

    :)
     
    marcol klempa, Jan 13, 2024
    #1
  2. JSSSSSSSSS
    Jsssssssss Win User

    Does Windows Defender find and get rid of malware and PUPS such as Cleanserp and unTabs?

    No, not likely....

    See if these removal guides help:


    Suggestion to also read:

     
    Jsssssssss, Jan 13, 2024
    #2
  3. MAYRA AQU
    Mayra Aqu Win User
    win 10 defender issues

    Hi,

    Windows Defender helps in making your computer secure from any viruses or malware. Listed below are some reasons why the program will not work properly:

    • Software conflicts (usually cause with other anti-virus application)
    • Virus and malware infection
    • Corrupted system files

    To help you with the issue, we suggest following the steps provided by
    PrashantKumar96     on this thread
    that can help in running your Windows Defender successfully.

    Let us know if you have other concerns.
     
    Mayra Aqu, Jan 13, 2024
    #3
  4. SAYAN_GHOSH
    Sayan_Ghosh Win User

    Win Defender wont get rid of malware

    Windows Defender notification of malware detection

    Hello,

    Thank you for keeping us posted and we appreciate your continued patience on this issue.

    At this point, I suggest you to update the Windows Defender program and check if it helps.

    To check for new Windows Defender definitions manually:

    • Open Windows Defender.
    • Click the arrow next to the Help button, and then click Check for updates. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    Also, check if the detection is of the same malware file or not. Again, see if it is any specific program or a file you try to access which triggers the detection.

    Additionally, view the log in Event Viewer to check if the malware is removed every time it is prompted.

    To open the Event Viewer. To do so, follow the below steps.
    • Go to the Control Panel and choose to click on the
      Administrative Tools icon.
    • The above action will open up a new window of the Administrative Tools where you will see the
      Event Viewer.
    You can view Windows Defender "Operational" events in Event Viewer under Applications and Services Logs -> Microsoft -> Windows -> Windows Defender.

    Kindly keep us posted, for us to be able to assist you further.

    Thank you.
     
    Sayan_Ghosh, Jan 13, 2024
    #4
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Win Defender wont get rid of malware

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