Windows 10: win hello not working after power outage other login options hidden, rdp working

My win 11 device is setup to login with windows hello pin code. After a power outage, I got a message that says pin code login is not allowed unless I leave the device on for two hours and to use other options, the problem is it is not allowing me to select other options, the usual icon to do that is hidden. The forgot pin link just returns to the enter pin code screen. RDP login with username and password works. Things tried:- safe mode has same issue- login with rdp works fully but doesn't solve the issue on device- sfc /scannow no effect- dism image repair no effect- i can't disabl

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Power outage caused programs to disappear and/or become disfunctional

Hello,

There are few factors that can contribute to the issue you are encountering. Power outages can result in data loss, corruption of folders/files, and programs not functioning.

To assist you further, kindly provide more details by answering the following questions:

• Which browser are you using to check the passwords and favorites section? Provide the list of browsers where you encountered the concern.
• Have you tried using another account to verify if the programs are still missing on your program list?

There is a possibility that the drive index has been corrupted. We highly suggest that you check your hard drive and scan for errors by following these steps:

• Open This PC on File Explorer and locate your hard drive.
• Right-click and choose Properties.
• Under Tools tab, click on Check Now button.

After scanning the hard drive, hidden files and folders, as well as lost data can be restored.

Additionally, we advise running the System File Checker as another way for us to check or scan for data corruptions in Windows system files that can be affected by the power outage. To do so, follow the steps on this article:

Using System File Checker in Windows 10.

Let us know of any details pertaining to your concern.

 

Power Options don't work.

Do Sleep and Hibernate work from the Power shortcuts just above the Start button in Start Menu?

Work through the steps in
Sleep Mode Problems to test with short timeouts after each step or two. As I said earlier, this has always worked for me and rarely do I need to work through the entire list.

 

Windows 10 Power Options Not working

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below methods and check if it helps.

Method 1: Use the hardware troubleshooter to fix the issue

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.
Follow these steps:

• Press Windows key to get the Start menu.
• Type Troubleshooting in the search box right up corner and hit enter.
• Click on Troubleshooting tab.
• Click on view all option on the upper left corner.
• Select the power options from the list.
• Click Next to run the power Troubleshooter.

Method 2: Also I suggest you to create a new power plan and check if it helps.

• Go to control panel and then click on power options.
• Then click on create new power plan.
• Change the power plan accordingly and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.