Windows 10: Win10&11 freezing, usb devices appear disconnected, display wont connect again.

Hi,I’ve had this issue come up twice, I was running win10 I did a fresh start with win11 to hopefully solve the issue but after a few months of normal behavior it’s happened again twice in one day. I’ll leave my computer for a few minutes and when I come back the display is frozen sometimes its been a few hours and the displays are still on and my usb keyboard is flashing lost connection. Nothing works I can only reset/cut power. Also if the monitor gets switched off the display won’t connect till after reboot. As a freelancer trying to get some work done I could use some help.Computer SpecsMS

:)

 

my comp wont recognize an external 2.0 usb hub and shows no usb 2.0 in device manager

Hi Bob,



Thank you for writing to Microsoft Community Forums.

1. What is the make and model of the computer?
   
2. Have you tried connecting on different ports?
   
3. Which version of Windows is installed on your device?
   
   
   

Refer the article Which Windows operating system am I running to provide
the details.



However, I would suggest you to follow the steps mentioned below and let us know if that helps.



Method 1

Disable/Enable quick boot Windows 10

1. Type Power Options in Start menu search and press
   Enter key to open Power Options window.
   
2. Click on Choose what the power buttons do to open System Settings window.
   
3. Click on the link named Change settings that are currently available.
   
4. Scroll down to Shutdown settings and uncheck Turn on fast startup.
   
5. Click on Save Changes, restart the device to check the status of the issue.
   

Method 2

If the USB device does not display in Device Manager, there might be a power requirement issue. Disconnect the device and perform the following steps until the device is detected:

1. Restart the computer
   
2. Connect the device and wait 5 seconds. If the device is not recognized, disconnect it and go to the next step.
   
3. In Windows, search for and open Device Manager.
   
4. Double-click Universal Serial Bus Controllers to expand the list.
   
5. Double-click a USB Root Hub, click the
   Power tab, and then click Power Properties (if it is shown).
   
   
   
   Note: The Power tab displays only in USB 2.0. There is no Power tab in USB 3.0.
   
   Devices that are attached to the hub are shown, as well as the power that they require. If the total displayed power is over 500 mA, remove the devices and use a powered hub.
   
   
   
6. Continue looking at the power properties of each USB hub. If the total Power required exceeds the Total power available for the hub, then remove a device on that hub to lower the Power required number.
   
7. Connect the device and wait 5 seconds. If the device is not recognized, disconnect it and go to the next step.
   
8. Remove high-speed USB cables that are over 3m (9.8 ft) in length and use high-speed cables that are shorter than 3 m.
   Only use high-speed cables shorter than 3m in length with high-speed USB devices (multifunction printers, scanners, and cameras).
   
9. If the USB device is connected to a USB port on a keyboard, disconnect it, then connect it to a USB port on the computer or to a powered hub.
   
10. There might be an issue with the USB port. Try connecting to a different USB port. If the USB device displays in Device Manager after connecting the cable to a different port, then uninstall and reinstall the USB device software
    driver.
    
11. There might be an issue with the USB port. Try connecting to a different USB port. If the USB device displays in Device Manager after connecting the cable to a different port, then uninstall and reinstall the USB device software
    driver.
    
12. Consult the manufacturer of the device for support if the device still fails to display.
    

Hope it helps.



Muralidhar

Microsoft Community Moderator

 

System connects and disconnects USB drives...

Thanks Bree, but doing so made no difference.

I've been researching this issue, including event ID 51. Most seems to suggest that the drive is failing, but that isn't for my drive. The USB 3.0 hub on the monitor does not have the system connect/disconnect issue, transferring 11 GBs of data didn't even take long:





The most helpful advice had been this one:

USB port mess... - Windows 7 Help Forums

Yes, my own post from four years ego in Windows 7 forum, pretty much forgot that the Gigabyte GA-Z77X-UP5 TH motherboard has a hardware issue related to the USB ports.

Maybe removing all USB hubs/devices, let Windows 10 detect them and install the driver(s) would resolve this. After reading through my link above, I am not inclined to do that at this time...

Again, thanks for your help Bree...

 

Windows 10 connects and disconnects all USB devices

I'm currently using version 1803 (17134.228). The only device I have constantly connected is wired mouse. Nearly 2 weeks ago mouse started disconnecting from PC. After replugging it continued working for several hours. The same happened with all devices
connected to PC. Then devices started disconnecting more often. Two days ago replugging devices stopped working, then I reinstalled all of the drivers related to USB controllers, rebooted PC and that did the trick, but not for too long - devices started disconnecting
more rapidly (once per 20-30 minutes). Disabling USB Selective suspend didn't work. And even Windows reinstalling didn't help - devices continue disconnecting

So, here's what I did:

• Deleting and reinstalling USB drivers
• Change power setting regarding USB
• Change power saving option from human interface devices
• Toubleshoot hardware and devices (USB supplies power, Windows plays connection sound, but still doesn't work anything, even notification "Setting XXX device up" appears)
• Reinstall Windows

What else can I do?