Windows 10: Win10 2004 suddenly removed access to multiple external hard drives. In desperate need of...

Hey everyone,


Name is Antonio and I'm not a regular here. But going to give this a shot and hope that the great minds here can help me get access to my 5 External Hard Drives. The brief story:


Updated to Win10 2004 a couple of weeks ago and everything was fine until a few days ago when Windows does what it normally does, break down in random areas and causes aggravation and headaches. I won't bore anyone with the large list of issues that kept growing daily, except the one that suddenly removed my access to multiple external HDD's. These hard drives house a host of my backup files photos/videos/programs/music and more and my video editing files for my job as well. All of a sudden my 12TB G-Speed Studio and 2 WD drives disappeared. A few hours later my 2 WD drives reappeared with the message telling me I don't have permission to access the drives. I did some reading and research and thought the permissions was the issue, however it is not and I had zero success with so many methods i've found on this site and around the web. Maybe it is, but everything i've tried regarding permissions is not working.


I went ahead and downloaded version 1909 from someplace and loaded 1909 yesterday and spent 10 hours working on getting my computer back to "normal" Still not done but whatever. Still didn't have access to the drives. Went ahead and did everything I already tried a second time with no success.


I brought the drives over to my Win7 Laptop and couldn't fix the issue there either.


I just tried doing random things that no one would normally do to their functioning hard drive just to see if I could accidentally fix the issue, but to no avail, nothing worked. I ended up formatting one of my WD drives as it only had specific files I already had backed up to another drive very recently. This wasn't a loss but my other drive is going to be if I cannot gain access. Same goes for my 12TB G-Speed


I'm at a major loss right now. While I'm still pissed at MS for this junk beta OS that I have no choice to use, I need to get passed this anger and solve this issue. I cannot do it alone and need anyone's help. I'm willing to try whatever I need to do without question or hesitation. I NEED this drive as I haven't gotten around to backing it up which was going to happen in another week when my new HDD arrives.


I greatly appreciate any and all help! :

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Seagate External Hard Drive

Hi Barbara,

Hardware failure or corruption within your system files are some of the possible reasons why you are experiencing an issue with accessing your external hard drive. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows 10?
• Are you experiencing the same issue when you are trying to access the external hard drive using another PC?
• What troubleshooting steps have you done so far?

In the meantime, we suggest running the automated troubleshooter for hardware. Follow these steps to do so:

• Open the Control Panel.
• Using the search box at the upper right corner of the window, type troubleshooting.
  
• From the search results, click on Troubleshooting.
• Click on Hardware and Sound and then choose Hardware and Devices.
• Once done, restart your computer and then check if the same issue persists.

We are looking forward to your response.

 

External hard drive is not accessible

Hi,

For us to provide a solution suited to your concern, we need additional information:

• Have you tried using different ports to connect your external hard drive?
• Did you try using other devices to connect your hard drive and access the files?

We'll wait for your response.