Windows 10: Win10 64 Home No Longer Detects Internal Card Reader

6 Days ago, my internal card reader stopped working. It seems my computer can no longer detect it. It's not in Device Manager. I tried using Troubleshooter, but I have no troubleshooters to use. I tried repair, but that couldn't make nay repairs. My cards work fine in other readers. So it's definitely my card reader. It worked fine one minute. Another minute nothing.

Here is my lack of troubleshooters.




:)

 

CAC Card reader not detecting the card

Hello, I've read several posts with the EXACT same question, but they're not resolved, so I'm starting my own. I'm in the military and use a CAC CARD reader to access websites. After a recent windows update, my computer no longer detects my CAC CARD. The
card reader is fine, but the card itself isn't detecting. I REPEAT, the card reader is fine. (Also, its NOT an SD card. Its a CAC card. On an other post here, a fix was suggested for an SD card. Its not an SD card).

The card reader is detected, I've updated and reinstalled the driver multiple times. I've tried rolling it back. The card reader shows on the computer under Device Manager, it shows on other computers too, and the CAC Card works on other computers. It is
not a problem with the card reader, or the card, it is a problem with some settings in this computer. Internet explorer, google chrome, and firefox all fail to see the CAC Card on this computer. Can you please help fix how my computer will detect the card
itself?

The card reader i'm using is called "Stanley Global Technologies" and in Device Manager it shows as Smart Card Reader- "Alcor Micro USB Smart Card Reader".

Thanks!

 

Problem with card readers after mirgration to Win10

Hi Peter,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Follow the steps below:

1. Press Windows key + X and select Control Panel.

2. Change View by from Category to Small Icons/Large Icons.

3. Click on Troubleshooting.

4. Select Hardware and Devices and follow the on-screen instructions.

Method 2: Update Card reader driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for your card reader driver.
• Right-click on the Card reader driver and select
  Update Driver Software.
• Restart your system

Method 3: Uninstall and then re-install Card reader driver

Follow the steps below.

• Press Windows key + X and click on
  Device Manager.
• Search for your card reader driver.
• Right-click on the Card reader driver
  and select Uninstall.
• Restart your system.
• Let you system scan for new hardware and install relevant driver for your card reader.

Hope this helps. Please respond if you have further related queries.

Regards,

 

Cannot detect Card Reader

Hi Micheal,

Thank you for posting your response.

I would suggest that you check the list of 2.0 Card Reader for Genesys provided in the link below and let me know if it matches the model number of your card reader.

Genesys Logic, Inc.

Hope this helps.