Windows 10: Win10 , Bluetooth - Add Device window closes instantly

Hi , apologies if this is in the wrong sub-forum , at the moment i think its more windows corruption related than hardware.

Have a pair of Samsung Galaxy earbuds i have been trying to connect to desktop pc for most of the day and am at my wits end. Im using an Asus usb-bt400 bluetooth dongle .

If i go to settings , bluetooth , the slider says ON , but the tile down in the action centre beside the clock is not lit , its there but not lit (clicking on it does nothing)

When i click ADD DEVICE , a window pops up and gives you three options to choose the kind of device , but when i click `Bluetooth` another window pops up but immediately closes. The same thing happens when trying `devicepairingwizard` in the start menu , and also by going to the network settings , selecting bluetooth and trying to add device that way.

Ive tried Windows own drivers for the dongle , aswell as newest ones from ASUS. Ive even done a repair install of windows via the iso.

I have just tried my phone (Galaxy s10+) when i turn bluetooth on , on the phone , i can see my PC as available device so the pc is discoverable , but a pin number pops up on phone screen but says failed on the pc.

Ive tried creating another user also to no avail , ive pretty much tried everything that ive found online , i just cant figure out how the add device window keeps disappearing after a second or two.

Thanks in advance

Win 10 1909 (18363.778)

:)

 

Bluetooth not working Win10

Hi,

I upgraded from Win7 to Win10 on my Dell Inspiron N5010.

My Bluetooth mouse which was configured before the upgrade worked instantly,

but I am not able to search or add any other device (specially Home Theater) any more.

I have enabled the Bluetooth support service,

tried finding Bluetooth driver in Device Manager (no Bluetooth listed),

also read that re-installing the driver in compatibility mode is not working for others in the community.

Please suggest what other options are available to get things back in shape?

 

Bluetooth device is shown as not present.

Hello Dominika,

Thank you for getting back to us. Since the issue still persists after following the steps on the article above, we'd like to know more. Kindly answer the following questions:

• Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
• What is the make and model of your Bluetooth device?
• Can you tell us the specific bluetooth devices that you're using on your Windows 10?
• Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features?
  

Meanwhile, we suggest that you check if the Bluetooth services is enabled by following the steps below:

• Press Windows + R keys on the keyboard, type services.msc and press OK.
  
• Right click on Bluetooth Support service and select
  Restart.
  
• Right click on Bluetooth support service and select Properties
  and check if the startup type is Automatic.

We'll be waiting for your response.

 

I don't have any bluetooth devices but windows turned it on!!

1. I have no bluetooth devices in devices manager.
2,3,4. they all turned off before.

reboot or shutdown doesn't solved it.
i have USB wireless Mouse/Keyborad. i plug it out and use PS/2 but nothing.
i used DISM to repair image.

i tried everything but its not make any changes and windows still showing Bluetooth turned on.
a few days ago it was not even showing Bluetooth in Action Center but i don't understand what happened, no devices added or changed in my PC, no software Installed or Uninstalled, not a single Settings Changed in Windows or BIOS!!!