Windows 10: WIN10 -- HP w2558hc Monitor, Embedded Microphone Issue

I'm running WIndows10, and cant seem to get the microphone working on my older but fully working HP w2558hc monitor. NOW I DONT HAVE A DRIVER FOR IT, so maybe that's where I could start. Someone posted a link to a driver on a forum here in 2013, but that's a dead link now that doesn't work anymore. !!HELP!! If you happen to have a driver or any other suggestions, I'd be grateful.

:)

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

Microphone Issue

Hi
Mateviar,

Upon analyzing the details you have provided, it is possible that the issue is with the
hardware
or the
device
itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried using the microphone to another PC?
  
• 
  What are the troubleshooting steps have you done so far?
  

We suggest that you run the
Hardware and Device Troubleshooter. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

Update us on how it goes.

Regards.

 

Microphone on a HP Spectre 360

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

Kindly check this Microsoft thread, these contain microphone fixes. Kindly perform the suggestions made by Greg, one of our community MVPs and advisors. The suggested articles or steps listed may be able to help you resolve your microphone issues.

https://answers.microsoft.com/en-us/windows/for...

I hope that this information would be useful to you. Let's hope for the best. Stay safe.