Windows 10: Win10 Mail --- Not working after "Focused" update March 1st

Discus and support Win10 Mail --- Not working after "Focused" update March 1st in Browsers and Email to solve the problem; Just wondering if anyone else has the issue of the Mail app opening for about 5-6 seconds and then closing itself ? it stays open long enough to show... Discussion in 'Browsers and Email' started by Kbird, Mar 3, 2017.

  1. Kbird Win User

    Win10 Mail --- Not working after "Focused" update March 1st


    Just wondering if anyone else has the issue of the Mail app opening for about 5-6 seconds and then closing itself ? it stays open long enough to show me a tab saying I now have "Focused inbox" (which i didnt want anyway , I hate unified accounts) but now even clicking on the Ok if I am quick still causes the App to just close.

    The Mail Notifications etc are still working.....

    My Accounts are still there ...I read another thread where it opens but all accounts are gone....

    the People App is also still working unlike some others in another thread too who had to restore their Contacts.

    May just need to RollBack to Feb 28th using Macrium but wanted to ask 1st in case I have missed something here.

    Thanks,

    KB

    :)
     
    Kbird, Mar 3, 2017
    #1
  2. wvigotty Win User

    WIN 10 MAIL APP: No banner or sound notifications

    Greg Carmack. You stated a few posts ago that "Mail notifications on Start menu Live tile and banner popups also not working here most of the time." That is the issue here. That has been the issue here since early March when the focused inbox update was
    released. Before that focused update, the mail app worked perfectly fine.
     
    wvigotty, Mar 3, 2017
    #2
  3. stgreg Win User
    WIN 10 MAIL APP: No banner or sound notifications

    Greg Carmack. You stated a few posts ago that "Mail notifications on Start menu Live tile and banner popups also not working here most of the time." That is the issue here. That has been the issue here since early March when the focused inbox update was
    released. Before that focused update, the mail app worked perfectly fine.

    Correct:

    I created this thread. The problems are thoroughly explained there and throughout this thread. And the problems remain. It will work, then it wont, then it will, etc. Below is the feedback URL within feedback hub.. AGAIN!

    https://aka.ms/ic6nvj
     
    stgreg, Mar 3, 2017
    #3
  4. Kbird Win User

    Win10 Mail --- Not working after "Focused" update March 1st

    Well I rolled the Computer Back with Macrium Reflect yesterday and Mail was working again , this morning the Computer has updated itself while I was doing other things and Mail is back to not working again , with the exact same symptoms as above....

    thankfully Windows Live Mail 2012 is still working setup with IMAP


    KB.
     
    Kbird, Mar 6, 2017
    #4
  5. Helmut Win User
    Works OK here, the "focused" inbox feature was switched off.
    All I can suggest is uninstalling the Mail App and installing again from the MS Store. Seem to recall it was an Admin PowerShell command line to uninstall the Mail App.
     
    Helmut, Mar 6, 2017
    #5
  6. Kbird Win User
    Thanks Helmut , I may have to try that as I am unsure how the Focused Inbox got turned on , but Mail only stays open 6 seconds and then closes no matter what I do , so I can't find a setting to change it.

    KB
     
    Kbird, Mar 6, 2017
    #6
  7. Could try resetting the app. I hate it when MS 'updates' these native apps. Sometimes they do more harm than good!
     
    Scottyboy99, Mar 6, 2017
    #7
  8. Kbird Win User

    Win10 Mail --- Not working after "Focused" update March 1st

    Care to explain an "App Reset" or is there a Tutorial for that ?

    KB
     
    Kbird, Mar 6, 2017
    #8
  9. I think there maybe a tutorial. I'm not in front of a pc at moment but from memory it's under settings-software and apps. Find mail and click advanced . There should be a reset option. Then try and re launch mail. Maybe take a restore point first before trying this - just in case ....

    im not saying power shell command won't work. I don't really understand all that but once it caused me a huge problem with native apps using that power shell so I'd say avoid if possible
     
    Scottyboy99, Mar 6, 2017
    #9
  10. Brink
    Brink New Member
    Hello KB, *Smile

    The tutorial below can help show you how to reset the "Mail and Calendar" app to hopefully sort this for you.

    App - Reset in Windows 10
     
    Brink, Mar 6, 2017
    #10
  11. Kbird Win User
    Thanks Brink , I was just over on the Tutorials section looking for that *Smile

    I guess I am going to have to setup all my email accounts again D*** it .....

    I'll give it a try since currently it just updates itself to the autoclose option *Smile each time I Macrium to Feb 28th

    and thanks Scotty I found the Reset Option with your Help too

    and this Tutorial I was just look at about the PowerShell Option too

    https://www.tenforums.com/tutorials/...-a.html?filter[1]=Programs%20Features

    KB
     
    Kbird, Mar 6, 2017
    #11
  12. Kbird Win User
    Thanks Guys a Reset seems to have worked , surprisingly it only wiped out my Hotmail Account and still had the others setup when it reopened , when I added the Hotmail Account back , it remembered the account and I just had to click on it to set it up again.

    All the preferences like Conversations and Focused Inbox need setting up again but it could of been alot worst , I am currently on

    Version 17.8004.42017.0

    The Focused Part only appears to work on Hotmail/Outlook Accounts , there is no option for on/off for it on my other Accounts.

    So I 'll see if I get updated again and the Issue reappears and post back if needed.

    thanks again....

    KB
     
    Kbird, Mar 6, 2017
    #12
  13. Brink
    Brink New Member

    Win10 Mail --- Not working after "Focused" update March 1st

    Brink, Mar 6, 2017
    #13
  14. Kbird Win User
    Unfortunately I was wrong in my thinking it was Fixed *Smile

    Mail is working again but if I reboot my Computer , eg shutting down last night , my Hotmail account is gone from mail I I have to ADD it back in again , strange thing is all my other Accts are still there and working.

    It no longer allows you to rename the Account either ...well it does , it just doesn't change *Smile except on the Options page.


    KB
     
    Kbird, Mar 11, 2017
    #14
  15. I've been having the same problem with Windows 10 Mail the last couple of days where the account simply gets deleted so the Inbox is empty and I then need to go into Accounts and set it up again. The problem has been asked about at answers.microsoft but as usual for the site no resolution other than "use the troubleshooter or uninstall/reinstall." MS "updates" an app then breaks it. Who'd a thunk.
     
    wordsworth, Mar 13, 2017
    #15
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Win10 Mail --- Not working after "Focused" update March 1st

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