Windows 10: Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct

Discus and support Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct in Browsers and Email to solve the problem; All; Thank you in advance for your help. I have an unusual problem. I have a PC with Windows 10, and I'm using the stock mail application. I have... Discussion in 'Browsers and Email' started by jraines, Mar 17, 2016.

  1. jraines Win User

    Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct


    All;
    Thank you in advance for your help.
    I have an unusual problem.
    I have a PC with Windows 10, and I'm using the stock mail application.
    I have added 2 accounts, a pop3 account and a Gmail account.
    The Gmail account works fine, but the pop 3 account will only display the message header, and not the body of the email. when you click on "download message and pictures", nothing happens.
    I've found other people online that have similar problems, but what I have not come across is an answer...
    I'm hoping someone here can help.

    Windows 10 Mail, version 17.6308.42271.0
    Dell OptiPlex 7010, 3.86 GHz processor, 8 GB RAM,
    this is the first program installed off of a clean installation of Windows 10.

    the pop 3 account was set up as follows:
    outgoing server - auth.myhosting.com, requires authentication
    incoming server - ex.myhosting.com
    ...and of course my email address & pw
    It did not, however, give me a chance to identify the port, (995 in my case) if that matters.

    (As a side note, when I attempted to go back and review the settings for that pop3 account, I could not find where to make changes once you've got the account set up... I wonder if in order to change your settings, do you have to delete the entire account?)

    :)
     
    jraines, Mar 17, 2016
    #1

  2. Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct

    Hi Julie,

    Thanks for posting your query on Microsoft Community.

    We understand the inconvenience caused and we will try our best to resolve the issue.

    To assist you better, I like to know; when you say
    stock mail application, are you referring to default Windows 10 Mail app?

    If you are referring to Windows 10 mail app, I suggest you to remove the account for Windows 10 mail app and then try adding it again and check if it helps.

    I suggest you to remove the email address form the Windows 10 mail app and then try adding it again and check if it helps.

    Refer to the below link:

    Mail and Calendar for Windows 10 FAQ

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Mar 17, 2016
    #2
  3. Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct

    All;

    Thank you in advance for your help.

    I have an unusual problem.

    I have a PC with Windows 10, and I'm using the stock mail application.

    I have added 2 accounts, a pop3 account and a Gmail account.

    The Gmail account works fine, but the pop 3 account will only display the message header, and not the body of the email. when you click on "download message and pictures", nothing happens.

    I've found other people online that have similar problems, but what I have not come across is an answer...

    I'm hoping someone here can help.

    Windows 10 Mail, version 17.6308.42271.0

    Dell OptiPlex 7010, 3.86 GHz processor, 8 GB RAM,

    this is the first program installed off of a clean installation of Windows 10.

    the pop 3 account was set up as follows:

    outgoing server - auth.myhosting.com, requires authentication

    incoming server - ex.myhosting.com

    ...and of course my email address & pw

    It did not, however, give me a chance to identify the port, (995 in my case) if that matters.

    (As a side note, when I attempted to go back and review the settings for that pop3 account, I could not find where to make changes once you've got the account set up... I wonder if in order to change your settings, do you have to delete the entire account?)
     
    JulieRaines, Mar 17, 2016
    #3
Thema:

Win10 Mail won't display msg body w/ pop3 acct, but fine w/Gmail acct

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