Windows 10: Win10 randomly cropped and sometimes changes my personal background image

Hi all,


I've read the other questions where users have had Fit/Fill/Center etc user confusion, and issues with the Windows provided generic backgrounds. But I can't find any info regarding my experience.


I have saved only 1 personal photo as a desktop background. Since the photo resolution is higher than the screen resolution, I selected Fill under "Choose a fit" to see the entire photo. Of the 5 images in "Choose your picture", it was the only personal image, alongside 4 other Win provided backgrounds. That worked fine for quite a while. The past many months, Win10 cropped my personal photo and changed that as the background without my input. "Choose your picture" options changed to 3 Win images, the 1 full-sized original personal image, and 1 cropped version of my personal image. I have to select my original photo at least once a week because Win changes it to the cropped version...NEVER the other 3 Win stock photos. I tried saving the full sized image under 5 different names to populate the "Choose your picture" with just my image, and it *still* randomly set a cropped version of my photo...and replaced one of the 5 image options with that crop.


What's going on? How do I tell Win10 to leave it alone? Can that be done without messing with the registry??


Thanks,

Andy

:)

 

changing the background images

Hi,

In order to help you better, could you please confirm a couple of things.

• Have you made any changes on the computer prior to the issue?
• Are you referring to desktop background image or lock screen image?

I suggest you to follow the below steps to change the background picture and check if it helps.

• In the search type as ‘Settings’ and click on it.
• Select ‘Personalization’, under ‘Background’ option select as ‘Picture’.
• Under ‘Choose your picture’ select any picture accordingly or you can browse the picture from your computer.

You may refer to the below link and check if it helps.

Change desktop background and colors

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Change Background Image Lockscreen

Dear,

Since today I cannot change the background image of my lockscreen on my Nokia Lumia 520.
Normally when you tap change photo you can scroll through pictures and select one by tapping to crop it the way you want to use as your background image on your lockscreen. But now when I tap "change picture" I can scroll through my background images but
when I try to select one by tapping it, it just takes me back to the settings without giving me the option to crop the image and without changing my lockscreen background image... I know how to do it because it used to work, but now it odesn't anymore. I've
been trying to change it for a whole day and I've restarted my Windows 8 Phone several times during this process... Any ideas? It's rather unpleasant... Thanks in advance.

 

Background cannot be changed

Hi,

To change the background on your Windows 10 Mobile, please follow the steps below:

• Open Settings, and tap on Personalization.
• Tap on Start.
• Tap on the drop-down list under Choose a background.
• Select your preferred background and click apply.

Let us know how it goes.