Windows 10: Win10 resets when it turns off

My grandmothers HP computer HDD got jacked up when her power went out one night a few weeks ago. She took it to a shop because it wouldn’t turn on. Guy said the Harddrive was messed up and he put a new one in and installed Windows.

I went to her house and downloaded all her stuff again for her. I got her computer setup the way she had it before but the computer turns off after 2 hours and when you turn it back on all the settings revert to default. All the programs I downloaded stayed on the computer but windows keeps reverting to default and her Mail won’t open and other apps won’t open either.

Does anyone know how I can fix this?

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:)

 

Display does not turn off when pc is idle

Just did all the suggestions. Did not work. Display does not turn off.

This issue was from the beginning when I downloaded Win 10. I had Win 8.1 and the display always turned off as I set it.

My pc is HP Pavilion Touchsmart 23 all-in-one. According to "checking for updated drivers on display and monitors", I always get the response that the drivers currently installed are the correct ones.

 

cannot turn off jump list

Hi Rohit,

To address this concern, we suggest that you follow these steps on how to turn off the Jump Lists on Windows 10:

• Go to Start menu, search Settings, then press
  Enter.
• Click Personalization.
• Select Start.
• Turn off the Show recently opened items in Jump Lists on Start or taskbar.

Let us know how it goes.

Regards.

 

Display does not turn off when pc is idle

Hi Jorog,

We appreciate you for being a part of Windows 10.

• Since when you are facing this issue?
• Is your computer up to date?

Until you reply back to us with the required information, you may follow the below suggestions

Kindly follow the below steps and check if it helps.

I suggest you to create a new power plan and check if there is any issues with the current power plan which you are using at present in your system. Follow the below steps sequentially.

Step 1:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• You may create the new power plan by clicking on the Create a powerplan
  on left navigation pane.
• Assign the name you wish to new power plan, click on Next and change the settings accordingly and click on
  Create.

Step 2:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• Select your current plan and click on Change plan settings. (The power plan which you have created in the step 1
• Set the Turn off the display to 5 minutes/any other time you wish.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.