Windows 10: Win10 - Stuck in blue screen boot loop, scans done, can't restore to previous point.

Hi,


I'm not an IT person so please be kind if I'm not explaining this properly!


The PC is stuck in a blue screen loop, auto repair doesn't work. I went online and tried the following in CMD: sfc scannow, cksdsk scan, chkdsk /f and chkdsk /r. chkdsk found one volume bitmap error but it was fixed with /f. Other than that, no errors, no cluster problems found when running /r.


Still doesn't boot, stuck in blue screen.


Tried to restore from 3 different points - the oldest one being October 8th 2020, but none worked. Getting error 0x80070002.


It's my mother's PC, so I doubt she ever created a recovery CD.


Any suggestions on what I should try now?


Thanks,

Izzy

:)

 

Windows stuck on previous restoring loop

Hi Mandy,

When an update to a newer version of Windows 10 is not successfully installed the device will automatically rollback to the previous version. If the device is stuck in a loop of restoring the previous version of Windows, this could be caused by system files
that got corrupted. For us to resolve your concern, kindly answer the questions below:

• Were there any other changes made prior to the issue occurring?
• Were there any error messages that showed up when you saw the restore loop?
• What troubleshooting steps have you completed?

We look forward to your response to our queries.

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.

 

win10 restore point failure

My win10 system won't boot after a restore point failure. What steps other than booting into safe mode? If I do a reset, will win10 be restored and my apps and data be ok?