Windows 10: Win10 thinks my wife is a child

Discus and support Win10 thinks my wife is a child in User Accounts and Family Safety to solve the problem; I can't change her from child to adult. I have tried to create a new account as an adult, with a different email address, but in the end it changes her... Discussion in 'User Accounts and Family Safety' started by drpeppercan, Aug 25, 2018.

  1. Win10 thinks my wife is a child


    I can't change her from child to adult.
    I have tried to create a new account as an adult, with a different email address, but in the end it changes her account type to a child again.

    Any ideas?

    Thanks

    :)
     
    drpeppercan, Aug 25, 2018
    #1

  2. Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, Aug 25, 2018
    #2
  3. Jan123 Win User
    Child Account Get Greyed Out


    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Aug 25, 2018
    #3
  4. Win10 thinks my wife is a child

    Child option not present in Windows 10 Family Safety

    Hi George,

    Thank you for your response.

    • Are you trying these steps in admin account or a local account?
    The steps given in the link ahs to be performed in the Website and a invite has to sent from the web and check if it helps.

    I suggest you to refer the link and check the Add a child account to your family and check
    if it helps.

    Hope this information helps. Keep us posted to help you better.
     
    Sachin Venkatesh, Aug 25, 2018
    #4
Thema:

Win10 thinks my wife is a child

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