Windows 10: Win10: Unable to launch MS Paint, receiving "Unable to create document." message after...

Hi everyone.Yesterday I made a regular windows update and shutdown of my Win10 system and today after booting and trying to launch MS Paint I get the message "Unable to create new document."Those are my Windows specifications:Edition Windows 10 Pro for WorkstationsVersion 22H2Installed on ‎09/‎03/‎2022OS build 19045.3803Experience Windows Feature Experience Pack 1000.19053.1000.0This is my MS Paint version:10.0.19041.3758I've been trying to launch MS Paint from C:/Windows/System32 but with the same result also tried launching as admin.I've tried uninstalling and reinstalling the program but

:)

 

MS Paint not working

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• Are you aware of any changes on the PC prior to this issue?

In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

1. Press Windows + E key to open
   File/Windows Explorer
   
2. Navigate to C:\Windows\System32
   
3. Double click on mspaint.exe
   
4. If you are able to launch then Pin to Taskbar and
   create a shortcut.

If the issue persists then try these steps.



Step 1: Run DISM & SFC scan

We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
System File Checker.



Step 2: Reinstall Microsoft Paint app.

1. Press Windows + I key to open
   Settings.
   
2. Click on Apps and select
   Apps & features from left pane.
   
3. Click on Optional features and select
   Microsoft Paint from the list.
   
4. Click on Uninstall. Close
   Settings and restart the PC.
   
5. Now perform step 1 and 2.
   
6. Click on Optional features and click
   Add a feature.
   
7. Check the box beside Microsoft Paint and click on
   Install.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Can't launch Paint 3D Error (-2147219196)

Hello,

Thank you for writing to Microsoft Community Forums.

1. Which version of Windows are you currently using?
   
2. Since when are you facing this issue?
   
3. Are you aware of any changes made on your PC prior to this issue?
   

I understand that you are unable to launch paint 3D on your PC, let us try few troubleshooting steps to fix this issue.

I suggest you follow the methods mentioned below and check if that helps:

Method 1: Fix problems with apps from Microsoft store. Refer the follow article for troubleshooting steps to fix issues with

paint 3D.

Method 2: Uninstall and reinstall paint 3D using Windows PowerShell (Admin).

1. Right click on start and click on Windows PowerShell (Admin).
   
2. Type Get-AppxPackage Microsoft.MSPaint | Remove-AppxPackage and then hit
   Enter.
   
3. Reinstall Paint 3D from Microsoft store.
   

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Unable to save imported images onto the MS Paint canvas

Hi,

Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

I understand that you are unable to save your imported images onto the MS Paint. The image disappears after you have attempted to save it. Does the issue persist with any other files?

I suggest to perform the steps below. If the first step does not help, please proceed to the next step.

*Check if the Windows is up to date. Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install Now.

*Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get updates. If an update for the Microsoft Store is available, it will start installing automatically.

*Try to Repair or reset your apps. Follow the steps provided on the link below.

https://support.microsoft.com/en-us/windows/rep...

*If the issue still persists, then I would suggest you uninstall and reinstall the paint. I suggest performing the guidelines and steps in the article on the link below.

https://www.minitool.com/news/microsoft-paint-d...

I hope this is helpful. If you have any additional questions or need more help, please let me know and I will gladly assist you.

Kayece

Stay Safe!

Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.