Windows 10: Win10 Update Error "Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]"

Discus and support Win10 Update Error "Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]" in Windows 10 Installation and Upgrade to solve the problem; I have about 25-30 desktop PCs that I am unable to get windows update to complete on. Some of them are running 1909, a few are running 2004, but none... Discussion in 'Windows 10 Installation and Upgrade' started by Kory L, Feb 22, 2021.

  1. Kory L Win User

    Win10 Update Error "Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]"


    I have about 25-30 desktop PCs that I am unable to get windows update to complete on. Some of them are running 1909, a few are running 2004, but none of them will update to 20h2. The ones running 1909 wouldn't upgrade to 2004 when that came out either.


    I have run setupdiag and here is the outcome of that:


    Matching Profile found: FindAbruptDownlevelFailure - 55882B1A-DA3E-408A-9076-23B22A0472BD

    SetupDiag version: 1.6.0.0

    System Information:

    Machine Name = BOS

    Manufacturer = Dell Inc.

    Model = OptiPlex 3070

    HostOSArchitecture = 1033

    FirmwareType = UEFI

    BiosReleaseDate = 20200206000000.000000+000

    BiosVendor = 1.3.1

    BiosVersion = 1.3.1

    HostOSVersion = 10.0.18363

    HostOSBuildString = 18362.1.amd64fre.19h1_release.190318-1202

    TargetOSBuildString = 10.0.19041.746 vb_release_svc_prod1.210106-2232

    HostOSLanguageId =

    HostOSEdition = Professional

    RegisteredAV = Windows Defender

    FilterDrivers = FileInfo

    UpgradeStartTime = 1/26/2021 12:19:14 PM

    UpgradeEndTime = 1/26/2021 12:31:52 PM

    UpgradeElapsedTime = 00:12:38

    CV = HWGfItqyI0SWnhx1

    ReportId = B466E151-44B3-4339-BBB9-581A63214664


    Error: SetupDiag reports abrupt down-level failure.

    Last Operation: Finalize

    Error: 0x80004005 - 0x60016

    LogEntry: 2021-01-26 12:31:39, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]


    Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.


    Last Setup Phase:

    Phase Name: Finalize

    Phase Started: 1/26/2021 12:31:34 PM

    Phase Ended: 1/1/0001 12:00:00 AM

    Phase Time Delta: 00:00:00

    Completed Successfully? False


    Last Setup Operation:

    Operation Name: Update Boot Code

    Operation Started: 1/26/2021 12:31:38 PM

    Operation Ended: 1/1/0001 12:00:00 AM

    Operation Time Delta: 0:00:00:00.0000000

    Completed Successfully? False

    I have tried clearing all the temp files, I have blown away the softwaredistribution\download folder and those didn't work. I have used a usb drive created using the windows media creation tool and done the upgrade that way and it still fails with the same error.


    Now, all of these systems have been imaged using Aomei's Backupper program. I have found some posts that talk about getting this same error when others have imaged drives using different imaging software but no one seems to have fixed it. They talk about the BCD not being able to be changed. I'm not familiar with the BCD and how all that works.


    I am trying very hard not to format and reload these machines as they are mission critical systems all at different customer sites of ours. But we also need to have windows updates on, for now I had to turn them off because the system were repeatedly trying to install 20h2 like 3 times a day and rebooting the machines.


    I really need help with this.


    Thank you!!!

    :)
     
    Kory L, Feb 22, 2021
    #1
  2. Bree Win User

    Upgrade from 1511 "Windows 10 installation has failed" Dism fails too

    The SetupDiagResults.log says: Operation failed: Update Boot Code

    Code:
    and Setupact.log says it: Failed to backup BCD database from "E:\EFI\Microsoft\Boot\BCD"

    Code:
    This seems to be the heart of the problem, but I'm not sure how we'd go on to resolve it from here *Sad

    Any others have an idea?
     
  3. Error 0x80004005

    I have looked over many other posts about this, all with the same error code, but with a different problem.

    I have a computer thats a few years old, it has an ABIT kn8-sli motherboard, and its running off windows XP.

    I was having problem with the hard drive before I gave up on it awhile back, and now I have come back and resolved that problem, but now when I get to the login screen and type in the password it says its in need of an update, then when it asks me if I want to update I click Yes, and then it says it won't work due to error 0x80004005.

    The only operating system I have currently is windows 7. Do I need to go buy a new OS or is this recoverable?
     
    susieqracing152, Feb 22, 2021
    #3
  4. Rufens Win User

    Win10 Update Error "Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]"

    1903 update fails with Update Boot Code Error: 0x80004005

    I'm struggling with 1903 update (from 1809) as it always fails with Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7] error message, whatever I try - windows update, update assistant, ISO image on pendrive. I did sfc scannow and dism
    cleanups many times, no errors. I have no problem booting Windows (Dell E7400, UEFI mode).

    I've checked logs and I've found this error:

    Code:
    2019-11-08 11:05:09, Error      [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception:
    \\?\E:\EFI\Microsoft\Boot\4 dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\4: Nie można odnaleźć określonego pliku. [0x80070002] void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class
     UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)[gle=0x00000012]2019-11-08 11:05:09, Error      [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: Win32Exception: \\?\E:\EFI\Microsoft\Boot\4 dir copy to \\?\C:\$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\4:
     Nie można odnaleźć określonego pliku. [0x80070002] void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)void __cdecl UnBCL::Directory::Copy(const class UnBCL::String *,const class UnBCL::String *,int,struct UnBCL::Directory::ICopyDelegate *)[gle=0x00000012]2019-11-08 11:05:09, Error      [0x06414e] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint) failed. Disabling Rollback.[gle=0x00000012]2019-11-08 11:05:09, Error                 SP     Error setting OS Switch Rollback checkpoint[gle=0x00000012]2019-11-08 11:05:09, Info                  SP     CUpdateBootCode::DoExecute: Try to repair BCD file due to potential corruption error
    So it looks like some files cannot be find: E:\EFI\Microsoft\Boot\4 to be precise ([i]Nie można odnaleźć określonego pliku[/i] =
    [i]Cannot find file specified[/i])
    
    But when I navigate to this folder, I can find it on the dir listing, but can't "touch" in any way (like ls, dir, etc):
    
    PS E:\efi\Microsoft\Boot> ls | grep "4 "------       08.08.2016     20:06           1024 4
    Code:
    PS E:\efi\Microsoft\Boot> ls 4ls : Cannot find path 'E:\efi\Microsoft\Boot\4' because it does not exist.
    Here's my BCD dump, seems to be fine:

    Code:
    PS E:\efi\Microsoft\Boot> bcdedit.exe /enumWindows Boot Manager
    
    --------------------identifier              {bootmgr}device                  partition=E:path                    \EFI\Microsoft\Boot\bootmgfw.efidescription             Windows Boot Managerlocale                  pl-PLinherit                 {globalsettings}default                 {current}resumeobject            {41ec641e-0acb-11e9-b283-ceda2db3161d}displayorder            {current}toolsdisplayorder       {memdiag}timeout                 0
    Code:
    Windows Boot Loader-------------------identifier              {current}device                  partition=C:path                    \Windows\system32\winload.efidescription             Windows 10locale                  pl-PLinherit                 {bootloadersettings}recoverysequence        {41ec6420-0acb-11e9-b283-ceda2db3161d}displaymessageoverride  Recoveryrecoveryenabled         Yesisolatedcontext         Yesallowedinmemorysettings 0x15000075osdevice                partition=C:systemroot              \Windowsresumeobject            {41ec641e-0acb-11e9-b283-ceda2db3161d}nx                      OptInbootmenupolicy          Standard
    So my question is - what can I do to fix it? What's really going on with this boot files?

    SetupDiag result files with logs are uploaded here:
    SetupDiagResults.log : SetupDiagResults.log

    Logs.zip: Logs.zip
     
    Rufens, Feb 22, 2021
    #4
Thema:

Win10 Update Error "Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]"

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