Windows 10: Win10Pro Install Doesn't Correctly Identify AMD Graphics Card

Discus and support Win10Pro Install Doesn't Correctly Identify AMD Graphics Card in Windows 10 Graphic Cards to solve the problem; Have installed Win10Pro and in device manager my AMD graphics is not the correct type. I have an AMD Radeon HD8800M but the system shows it as AMD... Discussion in 'Windows 10 Graphic Cards' started by Rob99, Aug 22, 2020.

  1. Rob99 Win User

    Win10Pro Install Doesn't Correctly Identify AMD Graphics Card


    Have installed Win10Pro and in device manager my AMD graphics is not the correct type. I have an AMD Radeon HD8800M but the system shows it as AMD Radeon R9 M200X. Initially it didn't pick up the correct Intel graphics but a driver update sorted that one properly.

    If I try to update the AMD driver using the driver download from the AMD site my laptop hangs and I have to repair the windows installation. It also wont let me uninstall the device and add it back in as legacy hardware.

    There must surely be a way to have Windows identify the hardware and let me install the correct driver.

    :)
     
    Rob99, Aug 22, 2020
    #1
  2. BerthNerd Win User

    Graphics Card not detected anymore

    From one day to another, my graphics card (Radeon HD 6870) was not detected anymore.

    The card is not listed in the device manager anymore.

    So far I tried: take the card out and put back in, to see if any contacts didn´t work, installing the latest AMD driver manually and I tried reseting my BIOS, but I´m not sure if I did it correctly.

    t still isn´t working.
     
    BerthNerd, Aug 22, 2020
    #2
  3. Junaid_A Win User
    My radeon HD 8670m graphics card isn´t useable, after windows 10 update

    Hi Cadwell,

    Thank you for writing to Microsoft Community forum.

    • What is the make and model of the machine?

    I suggest you to install the latest graphics drivers from AMD Drivers and Support
    and see if it works. This updated driver serves both the integrated and discrete graphics.

    If the drivers fail to install, the possible causes could be:

    • Missing critical or recommended Windows Updates.
    • Graphics driver and software conflicts.
    • False positives blocked by anti-virus software.

    Make sure, all the Windows Updates are installed and follow the troubleshooting steps listed in
    Troubleshooting Common AMD Graphics Driver Installation Problems and check if it works.

    Let us know how it goes.

    Regards,
     
    Junaid_A, Aug 22, 2020
    #3
  4. AndreePin Win User

    Win10Pro Install Doesn't Correctly Identify AMD Graphics Card

    graphics card problems

    Hi,

    Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

    • Turn your computer off.
    • Pull out your video/graphics card.
    • Rubbed the cold contacts with soft pencil eraser.
    • Connect your video/graphics card back to the computer.
    Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

    Let us know how it goes.
     
    AndreePin, Aug 22, 2020
    #4
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Win10Pro Install Doesn't Correctly Identify AMD Graphics Card

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