Windows 10: Win11 - Alexa app. Unable to download. Why is there no button to "get"?

Hello,I'm running Win11 22h2 22621.1413 HomeI am trying to download and install Alexa since I have multiple Alexa devices. However, when I try to search for it in the MS Store, there's ZERO results. Even when I look using "winget search alexa" admin terminal, there's nothing listed for Alexa. I can browse to the online store via any browser but when I use the link to open the app store to get it, there's no "Get" button to download it. There's not even the usual "Not available" string. Yet, when I search YouTube etc, there's plenty of users who have it on Win11.Oh, and I've also tried reset

:)

 

Alexa App on Win10.

Win10 1909. Strange problem with Alexa app from MSoft Store.

Alexa on Win10 is the only Alexa device that will not play BBC Radio.

Me: (To DESKTOPPC Alexa) "Alexa, play BBC Radio 2"
Alexa: "Here's Radio 2"
App: (On DESKTOPPC) "BBC Sounds"
Silence.

Me: (To Echo Alexa in the Hallway) "Alexa, play BBC Radio 2 on DESKTOPPC"
Alexa: "Here's XXX" (A completely different TuneIn station)
App: (On DESKTOPPC) Plays the TuneIn station that I did not ask for!

I have the BBC Skill on the app. So I say...
Me: (To DESKTOPPC)... Open BBC.
Alexa: Choose a station or program.
Me: Play Radio 2.
Alexa: Here's Radio 2.
Silence. The above works fine on other devices.

I'm thinking this may be a Win10 settings problem, although I have no idea which. When I go into Sound Settings on Win 10 and choose "App volume device preferences" the volume slider against Alexa is greyed out. All other media/music apps are shown in blue and the slider can be adjusted. Kind of strange in that Alexa works (voice-wise) in all respects other than BBC radio. So for example if I say to DESKTOPPC.. Alexa Play Music ...it plays music. Despite that the App volume slider in Win10 settings is still inactive. This suggests the Alexa Win10 app installer is not installing properly.

 

Windows 10/Alexa App will not launch

Alexa App problem. It will not launch.

I have only basic systems knoweldge.

I have Windows10 laptop.

I have changed my ISP and need to reset my Alexa-I have downloaded the Alexa App from the MS Store (several times). I have the Alexa icon but it will not launch-all I see is a blue screen with the Alexa icon and 3 pulsating blue dots....letting run for 15 minutes but no change.

My ISP connection is basic/ slow (c.6Mbps download/c.5Mbps upload) but enough to browse and to run my most used apps (mostly MS Word).

I have tried 1. Reinstall Alexa App 2. Turn my router off then on. 3. Browsing to see if someone else has this issue .

One more thing-when i install Alexa App and check my control panel I notice that Alexa not listed as a program ?

Is this a Windows10 issue or is it an ISP issue? Is is that the app is not fully downloaded or my system too slow?

Thank for any suggestions!.

 

Amazon Alexa . . .

Hi, my name is Mark, an Independent Advisor.

I found this step by step instructions that will sure to help you out.

Here’s how to get started on your Windows 10 computer:

-Head to the Microsoft Store and download the Alexa application.

-Open the Alexa app once it’s installed on your computer.

-Tap ‘Set up Alexa.’

-Tap ‘yes’ to allow Alexa to use your computer’s microphone.

-Log in to your Amazon account.

-Tap the Alexa button and speak to Alexa after you hear a chime.

I added the link where you can download:

https://www.microsoft.com/en-us/p/alexa/9n12z3c...

Hope that helps,