Windows 10: Win11 file explorer keeps resetting to the top at random moments

Win version : Win11 23H2Ever since i upgraded from win10 to win11, i have had this extremely annoying problem where win explorer will suddenly reset to the top of the folder. E.G. If i scroll halfway down, win explorer will suddenly reset to the top of the folder, as if i had scrolled all the way up.See : https://www.elevenforum.com/attachments/win-explorer-webp.135194/ for a screenshot.It does not manually scroll up by itself...its not like my mouse is broken and causing it to scroll up. It just instantly jumps all the way to the top. Its like something has reset the folder view. Importa

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File Explorer Keeps Resetting Back to the Top.

Hi Carrie,

I understand that you are facing issues with File Explorer on Windows 10. This could be due to change in file explorer settings or corrupt system files.

For initial troubleshooting, we suggest you to perform the system maintenance troubleshooter. It should resolve the common system problems.

• On your Cortana, type "Troubleshooting."
• Choose System and Security.
• Select System Maintenance.
• Hit Next and follow the prompts to run the troubleshooter.

Let us know how it goes.

 

File Explorer Column Headings Keep Resetting

Hi,

To resolve the issue with File Explorer Column Headings, you may follow these steps below:

• Click on View Tab.
• 
  Click
  Folder
  Options.
  
• 
  Click
  Apply to all folders.
  

Keep us informed for further assistance.

Regards.

 

File Explorer Keeps Resetting Back to the Top.

I am working with Windows 10. Every time I open a folder and scroll down to a file, about 5 minutes later, File Explorer automatically jumps back to the top!

I have tried to research a fix to this and keep seeing the same solutions. So to save time,

• I do not have my background set to slideshow. It has one of the Windows backgrounds that was preloaded.
• I do not have the "Automatically pick an accent color from my background" box ticked. I chose my own background color.
• This happens regardless of whether or not IE is open.

I work in document control, so it is very time consuming to keep having to scroll through 100's of documents to find the one I need again and again. Can anyone please help resolve this issue?