Windows 10: Win11 laptop came with "free" gamepass but asks credit card, what a surprise!

My windows 11 laptop came with "free" gamepass ultimate subscription says the microsoft store library. However it asks me to enter my billing info then use it? There is no cancel button to claim free subscription, it asks me to enter either paypal or a credit card, there is no way to claim my gamepass subscription which isnt free at al it seems.Any ideas? Why do that asks me my personal info if it supposed to be free? Already updated everything in MS store.I need help! Thank you in advance

:)

 

Credit Card Problem

You are old school as you can just as easily activate a credit card online. Of course they'll be security measures in place to make sure you are you *Wink

• Example: Activate your Bank of America credit card online (Bank of America)

And no, you don't "have to go online" to activate.

 

Credit Card Problem

(Given that I have no idea what the problem is, I have an equal lack of idea as to which forum this belongs in; thus, it is here, and open to being moved.)

Briefly, I received a replacement credit card last Tuesday. Getting it authorized was very difficult due to the issuer's system having a problem. With the help of a second-level technician, I was finally able to log on to the credit card site. That, however, is of no use, as I never get to the account data, just to a brief text message, "The site you are trying to access is currently unavailable."

I have made two subsequent calls; the one this morning got me a 2-nd level tech, who tried to fix the situation, and ended up suggesting I ask my ISP if they have any idea.

When I log on, there is a message in the tab about what is happening, but it is visible for such a short time that I can only read the first few letters. I surmise that if I could capture that information and supply it to tech support, that might assist, but I have no idea as to how to do that. Suggestions?

Furthermore, I have no idea as to what to ask the ISP, so suggestions about that are also solicited.

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.